Program Administrator 1 / Investigative Agent - PN

State of Ohio • Batavia, OH

3d • Onsite

About The Position

The Program Administrator 1 / Investigative Agent serves as a key administrative and compliance leader responsible for overseeing Unusual and Major Unusual Incident (UI/MUI) operations at the Southwest Ohio Developmental Center. This position ensures that all incident reporting, investigative procedures, safety efforts, and certification/licensure standards are consistently met. The role coordinates communication between management and staff, conducts investigations, monitors safety and environmental conditions, and supports organizational decision-making through reporting, training, and policy implementation. The Program Administrator 1/Investigative Agent also assumes supervisory responsibilities in the absence of the manager and plays a central part in maintaining safe, compliant, and effective service delivery for residents and staff.

Requirements

• 36 mos. trg. or 36 mos. exp. in business administration, management science or public administration.
• If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Completion of undergraduate core program in business administration, management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact.
• If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact.
• If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
• Equivalent of Minimum Class Qualifications For Employment noted above.
• Must be willing & able to secure a Driver License OR supply your own transportation.
• The final candidate selected for the position will be required to undergo a criminal background check.
• The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use.

Nice To Haves

• Requires travel throughout State of Ohio & may require overnight stay.

Responsibilities

• Manage and oversee all Unusual and Major Unusual Incident processes for the facility.
• Formulate, implement, and monitor policies and procedures related to safety, UI/MUI, and investigative protocols.
• Serve as liaison between management and staff, ensuring interpretation and communication of rules, policies, and directives.
• Conduct investigations involving residents and/or staff, including interviews, evidence collection, documentation, and formal report writing.
• Submit written reports within required timelines and maintain organized documentation systems.
• Prepare quarterly, semi‑annual, and annual reports analyzing trends and patterns in incidents.
• Develop and oversee systems to ensure compliance with state certification/licensure standards related to incident reporting.
• Collaborate with other facilities to evaluate statewide trends and pattern occurrences.
• Represent management in meetings and lead staff meetings to disseminate key information.
• Assume managerial responsibilities when the supervisor is absent and provide recommended courses of action.
• Conduct on‑site monitoring of programs to ensure safe environmental and operational conditions for residents and staff.
• Prepare and submit summaries of monitoring observations.
• Monitor resident and staff activities for compliance with certification/licensure standards.
• Conduct routine reviews of resident program and medical charts.
• Support departments during emergencies and deliver special programs (e.g., incident prevention training).
• Participate in planning sessions, supervisory meetings, and required training programs.
• Attend committee and executive staff meetings as needed (e.g., HRC, Executive Staff).
• Provide information to external entities such as the State Highway Patrol.
• Perform additional related duties as assigned.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree