Program Administrative Assistant, Addiction Services - HIV
About The Position
Within the context of a client centred care model and in accordance with established vision and values of the organization, works as a member of a multidisciplinary community health team, to provide administrative services and program support for Addictions and/or HIV / AIDS Services. Acts as a receptionist, schedules and confirms client appointments, creates and maintains client records, receives and distributes client laboratory reports, and organizes and processes methadone applications. Performs word processing and transcription duties; arranges, attends and takes minutes of meetings, maintains and compiles statistics, assists with research and other special projects, sets up and maintains electronic and paper filing systems, and receives incoming/outgoing material. Maintains inventory of program supplies, arranges for maintenance and repairs to the office and office equipment, operates office equipment, orients new and relief team members to the administrative policies and procedures, and engages in on-going team planning, and quality improvement activities.
Requirements
- Grade 12 supplemented with an approved Medical Office Assistant/Secretarial program
- Three (3) years' recent related experience, or an equivalent combination of education, training and experience
- Knowledge of office practices and procedures
- Knowledge of and proficiency in relevant software, including word processing, spreadsheet, graphic and database software application
- Ability to work with marginalized people struggling with severe illnesses and chemical dependency
- Ability to communicate effectively both verbally and in writing
- Ability to work independently and in cooperation with others
- Ability to plan, organize, and prioritize work
- Ability to analyze, problem solve and take initiative
- Ability to work with frequent interruptions and adapt to changes
- Ability to perform relevant calculations
- Ability to compile information
- Ability to operate related equipment
- Business writing skills
- Physical ability to perform the duties of the position
Responsibilities
- Acts as a receptionist
- Schedules and confirms client appointments
- Creates and maintains client records
- Receives and distributes client laboratory reports
- Organizes and processes methadone applications
- Performs word processing and transcription duties
- Arranges, attends and takes minutes of meetings
- Maintains and compiles statistics
- Assists with research and other special projects
- Sets up and maintains electronic and paper filing systems
- Receives incoming/outgoing material
- Maintains inventory of program supplies
- Arranges for maintenance and repairs to the office and office equipment
- Operates office equipment
- Orients new and relief team members to the administrative policies and procedures
- Engages in on-going team planning, and quality improvement activities
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
