Professional Wealth Branch Manager, Investment Advice Centre

TD•Toronto, ON

7d•CA$96,900 - CA$136,800•Onsite

About The Position

This role oversees and leads a large and/or highly complex and diverse reporting function for an area of significant risk, complexity or scope. The manager is responsible for growing talent, developing skills and capabilities to achieve career goals, support project/initiative success, and achieve business results. This role provides coaching, mentorship, and guidance to practitioners, business leaders, and executives within their area of expertise. The manager oversees and manages the overall discipline and strategy for the respective areas while aligning to enterprise best practices. They act as a strategic partner to the leadership team on the management of the portfolio and financials, with deep industry, external/internal, and enterprise knowledge. This includes recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management/enterprise areas. The manager facilitates key strategic discussions and provides thought leadership to an executive audience, which may include strategic roadmaps, deliverables, frameworks, and short to long-term goals. They set operational team direction and collaborate with others to execute common goals, focusing on longer-range planning for their functional area (e.g., 12 months or greater). This position generally reports to a Region Head executive.

Requirements

Undergraduate university degree
10+ years of Sales Leadership experience
Registered with IIROC as a Registered Representative and Supervisor, including but not limited to Option & Derivatives Supervisor, Portfolio Manager
Life Insurance license (LLQP)

Responsibilities

Ensure client needs are fully assessed and that referrals to other areas of TD are made smoothly and effectively.
Negotiate and execute an annual branch business plan and review individual business plans from each phone-based Investment Advisor.
Plan and document client relationship management activities, review and communicate results, and adjust plans accordingly.
Identify and develop relationships with TD Canada Trust and TD Wealth Partners to build sales and market share.
Manage the branch budget/expenditures to increase efficiency and effectiveness.
Fulfill annual Challenge Goals which include National and Branch specific goals to be reviewed on an annual basis.
Engage phone-based advisors and support staff in the ongoing endeavor to provide a legendary Client Experience.
Oversee / direct the negotiation and resolution of significant client issues.
Work closely with key business leaders to develop business plans, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness, and scale.
Plan and execute business development activities, review and communicate results, and adjust tactics accordingly.
Execute on the annual business plan to deliver results aligned with business strategies.
Manage overall budget, revenue, and expenditures, meet business objectives while increasing efficiency and effectiveness.
Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations, and work closely with the team to execute and implement.
Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise.
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary.
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct.
Lead a highly qualified and collaborative team of phone-based Investment Management professionals.
Contribute to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty.
Develop annual and/or long-term plans for own area and influences plans well beyond area managed.
Responsible for management of the overall team providing both leadership and guidance.
Set targets and objectives for the team, and deliver results.
Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
Lead a high-performing phone-based team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans.
Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner.
Manage employees in compliance with all human resources policies, procedures and guidelines of conduct.
Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams.
Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes.
Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives.
Establish and foster a cohesive team; promote a fair and inclusive environment that supports a diverse workforce and encourage the team to achieve common goals and objectives.
Act as a brand ambassador for the business area/function and the bank, both internally and/or externally.