Professional Standards & Compliance Manager

Regent University•Virginia Beach, VA

9d•Onsite

About The Position

The Professional Standards & Compliance Manager is a mid-level manager position responsible for coordinating, administering, and overseeing professional standards functions within the Regent University Police Department. This role supports departmental accountability, ethical conduct, policy compliance, and continuous improvement through fair, consistent, and legally sound practices. By upholding Regent University Police Department Core Values of S.E.R.V.I.C.E. (Sacrifice-Excellence-Respect-Vigilance-Innovation-Character-Endurance). Operating within a collaborative management framework, the Professional Standards & Compliance Manager provides oversight, analysis, and guidance related to administrative investigations, policy development and review, accreditation support, training coordination, and organizational risk management. The role emphasizes professionalism, discretion, procedural fairness, and employee development, reinforcing a culture of trust, transparency, and service consistent with the department’s core values.

Requirements

High school diploma or GED required.
Minimum of two (2) years of experience in a supervisory, internal affairs, professional standards, or closely related role, with working knowledge of campus law enforcement operations, regulatory compliance, and applicable federal, state, and local laws.
Demonstrate high-level critical thinking and decisive leadership to resolve complex, high-impact challenges; provide strategic direction while upholding confidentiality and institutional trust.
Exercise sound judgment, discretion, and professionalism in handling sensitive personnel, investigative, and institutional matters.
Maintain strict confidentiality in accordance with law, policy, and ethical standards.
Strong interpersonal, written, and verbal communication skills, including the ability to prepare professional reports, presentations, and policy-related documents and engage effectively with leadership, staff, and the public.
Proficiency with Microsoft Office applications and law enforcement technology platforms, including incident reporting, case management systems, and investigative tools; specialized skills in interviewing and assessment techniques preferred.
Ability to work independently with minimal supervision, remain effective under pressure, meet operational requirements (including a valid driver’s license and after-hours response as needed), and comply with telework/remote work as authorized by executive leadership.
Commit to Regent’s core values of Excellence, Innovation, and Integrity.

Nice To Haves

An associate degree, bachelor’s degree, or master’s degree is preferred.
Specialized skills in interviewing and assessment techniques preferred.

Responsibilities

Coordinate professional standards activities in alignment with departmental policies, accreditation requirements, and supervisory direction.
Assist the Deputy Chief in monitoring trends, identifying risk indicators, and recommending process improvements related to professional conduct and compliance.
Oversee the hiring process and coordination functions in accordance with departmental and Human Resources procedures.
Coordinate and conduct assigned administrative and internal affairs investigations consistent with established protocols, ensuring objectivity, confidentiality, and compliance with applicable legal requirements, including Garrity protections where applicable.
Prepare clear, objective, and well-documented investigative summaries and reports to support supervisory review and defensible outcomes.
Maintain secure investigative files in compliance with records retention, privacy, and confidentiality requirements.
Review, investigate, and provide a response notification to citizens' complaints.
Submit findings to the Deputy Chief for policy infractions and disciplinary actions recommendations.
Assist in drafting, reviewing, and maintaining departmental policies, directives, procedures, and related guidance to support clarity, consistency, and alignment with applicable laws, accreditation standards, university policies, and recognized law enforcement best practices, as assigned.
Support the development and (periodically) review of policies to promote lawful operations, procedural fairness, employee due process, risk management, and compliance with Human Resources standards and employment law.
Evaluate policy language for clarity, consistency, and potential operational or legal impact, and assist with revisions, implementation guidance, and training support as needed.
Maintain policy documentation, revision histories, and approval records in accordance with records retention and accreditation expectations.
Perform additional policy-related duties as assigned in support of departmental compliance and institutional objectives.
Stay informed about relevant General Assembly legislative actions and updates to the Code of Virginia, including amendments impacting law enforcement, to ensure compliance and support informed policy revisions, amendments, rescissions, and reviews.
Provide mentoring and guidance to supervisors and personnel regarding professional standards processes, policy application, and procedural expectations, consistent with departmental directives and training objectives.
Attend staff training sessions and departmental command staff meetings as directed.
Communicate wellness-related observations or concerns through appropriate subject-matter-expert channels and assist employees in accessing available support resources and services.