Professional Services - SkillBridge Intern

Zscaler•San Jose, CA

2d•Remote

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Professional Services - SkillBridge Intern to join our Professional Services team. This is a remote role, reporting to the Senior Manager, Professional Services & Consulting. Our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

Requirements

Must be a current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to your date of discharge and located in the United States.
Obtain approval from your unit commander.
MOU must be approved and submitted before start.

Nice To Haves

Professional experience/familiarity operating solutions built on: Azure, AWS, and GCP
Experience with Hypervisors (in order of preference): VMware, Hyper-V, and KVM
Working knowledge of authentication systems such as SAML, LDAP, and MS Active Directory

Responsibilities

Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track.
Maintain project tracking and customer issue documentation within appropriate systems and databases.
Build and maintain well-established relationships with key customer stakeholders.
Perform welcome calls with customers, describing the service, tools, and process.