HCM Professional Services Payroll and Time Consultant

ADP•Maitland, FL

23h•Hybrid

About The Position

ADP Major Accounts is hiring a Professional Services Payroll/Time Consultant. In this position, you will play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations. Develop and maintain effective client relationships for ADPs Major Accounts Advisory Services Clients. Provides support to the Client Advisory Services Organization through expertise of ADP HCM Services and Solutions. To thrive in this role, you will develop relationships with clients through building rapports to establish trust and credibility with the user community and key stakeholders.

Requirements

4-6 years of related Workforce Now Current Gen experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, system implementation).
Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
Ability to ask and respond to questions on a variety of systems and subjects and make recommendations for optimization or improvement.
Ability to change direction of presentation and read audience.
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Ability to travel a minimum of 20%, with occasionally higher travel volume required.

Nice To Haves

Bilingual in Spanish and English
Technical domain expert-level knowledge in Payroll.
Knowledge of Essential Time or Tau.
Knowledge of a General Ledger
Ability to deliver expert-level presentations in a virtual environment.
Demonstrated expert-level business acumen. Highly developed communication, listening, probing, analysis, and presentation skills.
Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP or CBP.

Responsibilities

Increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs of the client.
Perform needs analyses with client practitioners and key stakeholders in the areas of payroll, time and labor management, human resources, information technology and related financial systems to determine necessary optimization or customizations and develop strategic recommendations.
Conduct highly customized product demonstrations, specifically addressing clients' requirements and ADP's capabilities of meeting those requirements.
Create project plans and manage all project phases including deliverables, activities, timelines, and tracking hours.
Represent ADP at product seminars, year-end seminars, and client user group meetings, as needed.
Develop processes, methods and/or tools that serve as industry benchmarks/best practices and will be viewed by the organization and the client as a subject matter expert.