Professional Services Engineer

Swimlane•Quinte West, ON

12h•$120,000 - $160,000

About The Position

Swimlane is looking for an experienced Professional Services Engineer in India to join their team. This role involves helping customers improve and automate their processes to combat security threats. The day-to-day efforts include installing, configuring, and deploying the Swimlane Platform, developing and implementing Security Operations Center / Incident Response Remediation Playbooks, and developing new integrations with 3rd party systems leveraging Python, JavaScript, and YAML. The role also involves delivering training, assisting with advanced architecture design, and contributing to the Swimlane Community.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant field. Year for year of relevant work experience may be substituted for the degree.
2+ years of experience in Professional Services at a security vendor, SOC/IR experience, federal Cyber Protection Team experience or a combination of the three
Demonstrated experience working in Security Operations Centers (SOCs) and Incident Response (IR) processes and procedures
Working knowledge of Python
Working knowledge of RESTful APIs
Experience with AKS/EKS/GCP and On-Prem Infrastructure (Management & Provisioning)
Ability to quickly grasp complex technical concepts and make them easily understandable verbally, in writing, and designing supporting network diagrams/illustrations as necessary
A strong understanding of modern cybersecurity technologies and methodologies, including: Deploying and integrating such platforms; Consulting on best-practices for SOC/IR functions; Developing and implementing automation and orchestration capabilities to streamline operations
Hand-on experience with one or more of the following types of technologies: SIEM, IAM, Firewalls/Proxy, Threat Intelligence Platforms, Malware Sandboxing
Team player that works well in collaborative situations and autonomous environments

Nice To Haves

USCYBERCOM Cyber Protection Team Experience and/or former Army 25D/170D a huge plus!

Responsibilities

Installing, configuring, and deploying the Swimlane Platform
Developing and implementing Security Operations Center / Incident Response Remediation Playbooks
Developing new integrations with 3rd party systems leveraging Python, JavaScript, and YAML
Delivering prescribed training and proctoring certification labs to our clients and partners
Assisting with advanced architecture design for non-standard deployments
Contributing to the Swimlane Community to answer customer/prospect questions, create relevant content, and facilitate broader security automation and orchestration adoption