Professional Services Engineer

Foundation Technologies•Minneapolis, MN

just now•Hybrid

About The Position

At Foundation Technologies, we empower people to get back to work by removing technology barriers—crafting elegant, scalable solutions that make IT feel seamless. As a people-first organization, we believe the best engineers are not just technical experts, but thoughtful collaborators who simplify complexity and put client success at the center of everything they do. In this role you will partner closely with clients to understand their business and technical needs, delivering effective and scalable technology solutions. This role supports and maintains Windows Server environments, provides hands-on end-user support, and ensures a high-quality client experience. You will also develop thorough documentation and deliver technical training to internal teams, helping elevate overall service capabilities.

Requirements

3-5+ years of IT experience, including professional services deployments.
Strong understanding of cloud computing, virtualization, NAS storage solutions, and MDM.
Windows Server as well as macOS endpoint experience required.
Ability to lead technical training and documentation efforts.

Nice To Haves

Relevant IT certifications (Microsoft, Apple, AWS, VMware, Jamf, etc.).
Experience with architecture and design firm environments and workflows.
Strong scripting and automation skills.
Background in enterprise IT service delivery.

Responsibilities

Architect and deploy solutions tailored to each client's specific needs.
Deploy and manage NAS, Microsoft virtualization, and server/cloud infrastructures.
Design and implement MDM solutions for mid-sized and enterprise clients.
Provide advanced troubleshooting and optimization of IT environments.
Lead technical training sessions on IT systems and best practices.
Collaborate with other engineers on complex system integrations.