Professional Services Director, NAMER

Rimini Street

4d•$245,000 - $340,000•Remote

About The Position

The Professional Services Director, NAMER is a client-facing sales overlay responsible for creating, shaping, and advancing Professional Services opportunities across North America. Working in partnership with account executives, pre-sales, delivery, product management, marketing, legal, and client success teams, this role translates client priorities into compelling consulting solutions with a clear scope, approach, timeline, commercial rationale, and measurable outcomes. This role owns the Rimini Consult growth motion within the assigned region. It builds qualified pipeline, develops executive relationships, leads value positioning, coordinates solution shaping and estimation, and supports opportunities through commercial close and transition to delivery. The Director also brings market insight back into the organization to strengthen offerings, sales assets, and go-to-market execution.

Requirements

12+ years of experience in enterprise software consulting, Professional Services, technology advisory, or complex solution sales.
Demonstrated success creating and closing consulting or Professional Services opportunities in a matrixed sales environment.
Experience leading consultative discovery, road-mapping, solution shaping, scoping, estimating, proposal development, and executive presentations.
Working knowledge of enterprise application ecosystems such as Oracle, SAP, Salesforce, databases, cloud platforms, security, integrations, data, and managed services.
Ability to develop client-facing business cases and connect technical recommendations to financial and operational outcomes.
Experience collaborating across Sales, Pre-Sales, Delivery, Product, Marketing, Finance, Legal, and Client Success functions.
Bachelor’s degree or equivalent professional experience.

Nice To Haves

Advanced degree or relevant professional certification.
Experience commercializing consulting services or developing repeatable offerings and go-to-market plays.
Experience selling across multiple regions, industries, enterprise platforms, or transformation domains.

Responsibilities

Build and maintain a qualified book of Rimini Consult / Professional Services business in partnership with regional and account sales leaders.
Identify whitespace within existing and prospective accounts by connecting business priorities to Rimini Consult / Professional Services capabilities.
Own the overlay sales cadence for assigned opportunities, including qualification, strategy, next actions, pipeline hygiene, and forecast representation.
Develop account-specific growth plans for strategic customers and coordinate the extended pursuit team.
Lead outcome-led discovery, road-mapping, and executive conversations that clarify client priorities, constraints, value drivers, and decision criteria.
Build and sustain trusted relationships with client executives and key stakeholders throughout the sales cycle.
Create persuasive business cases that articulate hard savings, soft savings, risk reduction, operational improvement, and strategic value.
Position the differentiated value of Rimini Consult for executive, business, and technical audiences.
Partner with Solution Architects, subject matter experts, and Delivery leadership to define the solution approach, scope, workplan, assumptions, dependencies, outcomes, and estimate.
Lead development of executive presentations, proposals, statements of work, budgetary estimates, and supporting commercial materials.
Ensure proposed solutions are viable, differentiated, outcome-oriented, and aligned with client expectations and Rimini Street commercial objectives.
Coordinate internal reviews and approvals with Sales, Delivery, Finance, Legal, and other stakeholders.
Lead the extended sales team on pursuit strategy, stakeholder alignment, value messaging, and opportunity progression.
Enable account teams to recognize Rimini Consult / Professional Services demand signals and confidently introduce relevant capabilities.
Develop reusable sales assets, including value propositions, discovery guides, pitch decks, business-case models, proposal templates, and client success stories.
Share lessons learned and repeatable practices across regions to improve sales effectiveness and consistency.
Provide a disciplined handoff from sales to delivery, preserving agreed outcomes, scope, assumptions, commercials, commitments, risks, and stakeholder context.
Remain engaged at an executive oversight level on strategic engagements to support value realization, client satisfaction, issue escalation, and follow-on opportunity identification.
Partner with Delivery leadership on continuous improvement based on pursuit and client feedback; this role does not replace project delivery ownership.
Represent regional market needs, competitive dynamics, and client feedback to Rimini Consult and cross-functional leadership.
Convert recurring client needs and successful project patterns into recommendations for improved offerings, messaging, and go-to-market plays.
Expand awareness of Rimini Street and Rimini Consult within relevant professional networks and use market feedback to refine positioning.