Professional Services Consultant

BitSight Technologies•Boston, MA

1d•$85,000 - $105,000•Remote

About The Position

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis. We invented the cyber ratings industry in 2011 Over 3000 customers trust Bitsight Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote. You drive the delivery of client programs. You execute day-to-day work to advance client objectives, collaborate with internal teams including Analysts, and own your portion of each engagement. You receive clear guidance and direction from Senior Consultants and Managers on strategy, methodology, and quality expectations. This is a great position for someone building consulting fundamentals who is ready to take ownership of client outcomes and grow into larger roles.

Requirements

3–5 years of experience in client-facing roles
Proven track record in consulting, customer success, support, or sales with strong organizational and project management skills
Eagerness to learn about cybersecurity and Third-Party Risk Management (TPRM)
Ability to explain technical concepts to non-technical stakeholders in clear, jargon-light language
Capable of following troubleshooting procedures and working through technical or process issues systematically
Excellent verbal, written, and interpersonal communication skills
Strong planning and organizational abilities; ability to juggle multiple clients or workstreams without losing track of detail

Nice To Haves

Hands-on experience conducting or supporting vendor security assessments, security audits, or compliance evaluations (GRC, internal audit, risk management backgrounds welcome)
Direct experience engaging with vendors or third parties on security topics: collecting questionnaires, following up on findings, or driving remediation conversations
Familiarity with threat intelligence, external attack surface monitoring, security ratings, or continuous monitoring and how they inform vendor risk decisions
Comfort or curiosity with AI tools; experience piloting or adopting AI for research, analysis, or workflow efficiency
Security+, ICS2 CC, CISSP, CISM, or similar cybersecurity/information risk certification
Experience in Security Operations Center (SOC) operations, incident response, or security events management
Salesforce and Google Suite
Remote collaboration and teaming tools

Responsibilities

Execute daily delivery activities for assigned client programs as scoped by Senior Consultants and jointly defined with clients
Own accountability for timeliness, quality, and client satisfaction on your assigned deliverables
Serve as the primary day-to-day point of contact for your assigned client relationship, providing regular updates and managing expectations
Coordinate with Analysts and other team members to execute client initiatives, troubleshoot issues, and keep work on track
Complete vendor risk assessments in accordance with approved methodologies, client requirements, and internal quality standards
Communicate findings and recommendations to clients in clear, actionable formats through reports, presentations, or conversations tailored to the audience
Collaborate on cross-functional initiatives with Customer Success, Sales, and Product teams to support client success and surface feedback to internal stakeholders
Become a power user of Bitsight products, services, and capabilities; ask for help when needed and escalate ambiguous situations to your Senior or Manager