Professional Services Consultant - Operations

SS&C Technologies•New York, MA

6d•$100,000 - $160,000•Remote

About The Position

SS&C is seeking a Professional Services Consultant to join its Outsource Operations team. This is a client-facing role where you will deliver key middle and back office operational and onboarding services. You will collaborate closely with internal teams and external stakeholders to oversee daily operational processes, ensure platform optimization, and support a variety of concurrent projects. The ideal candidate combines operational expertise with a customer-focused mindset and a strong understanding of the asset management / hedge fund ecosystem.

Requirements

3–10 years of experience in a financial services, Hedge Fund, or financial technology environment within middle‑ or back‑office operations.
Strong understanding of instrument valuation across asset classes including equities, options, futures, fixed income, credit, and FX.
Knowledge of trade lifecycle, including pre-trade compliance, order generation, execution, confirmation, settlement, reconciliation, and reporting.
Familiarity with buy‑side PMS/IBOR/ABOR systems, preferably SS&C products (Advent Geneva, Eze OMS, Eze EMS/Realtick).
Ability to communicate technical and operational concepts clearly to stakeholders with varying levels of technical background.
Strong analytical, verbal, and written communication skills.
High level of professionalism, attention to detail, and commitment to operational excellence.
Flexibility to work in different standard shift patterns as business needs evolve.

Nice To Haves

Knowledge of performance measurement principles, including performance, return calculations, and attribution.

Responsibilities

Execute operational processes and procedures.
Onboard new functionality, asset classes, and managers and more.
Provide operational consulting and execution support on projects such as client onboarding, fund launches, counterparty setup, asset class expansion, reporting initiatives, and platform integrations.
Conduct operational reviews to assess client environments, ensuring optimal configuration, adoption of new functionality, and implementation of scalable, efficient workflows.
Advise on and support integrations across front, middle, and back-office systems, third‑party vendors, data warehouses, and reporting platforms.
Document business process and technical requirements, workflow designs, and maintain an up‑to‑date library of operational artifacts.