Professional Services Consultant – Data Analyst Track
About The Position
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customersâ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. Weâre here to stayâand weâre looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simplerâfor our customers, their customers, and each other. The Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Professional Services Consultant â Data Analyst Track, you will own analytics-driven engagements end-to-end, helping customers adopt, operationalize, and act on insights from the Contentsquare platform. This role blends data analysis, technical understanding, and consulting delivery. You will serve as a trusted advisor, guiding customers through insight discovery, measurement, and optimization while collaborating closely with UX Design and Strategy Consultants to drive holistic outcomes.
Requirements
- Experience in analytics, data analysis, or analytics consulting in a customer-facing role.
- Strong analytical and quantitative problem-solving skills.
- Experience working with digital analytics, behavioral data, or experimentation.
- Excellent communication and storytelling skills with data.
- Ability to manage multiple engagements and priorities independently.
- 1-2 years of experience querying databases using SQLComfort with technical topics such as tagging, data layers, SDKs, or integrations.
- Familiarity with digital analytics platforms and data collection concepts.
Nice To Haves
- Python, BI tools, or data infrastructure experience is a plus.
Responsibilities
- Take full ownership of analytics-focused professional services engagements from initiation through completion, ensuring alignment, momentum, and delivery quality.
- Analyze digital behavior and experience data to identify trends, friction points, and opportunities.
- Build strong customer relationships by deeply understanding business objectives, KPIs, and data needs.
- Translate complex behavioral data into practical, prioritized actions aligned to business goals.
- Present analytical findings and recommendations clearly to technical and non-technical stakeholders.
- Support experimentation and optimization initiatives by developing hypotheses and evaluation criteria.
- Help customers embed digital experience insights into decision-making and optimization workflows.
- Support change management by influencing teams to adopt data-driven approaches.
- Develop strong expertise in the Contentsquare platform, including configuration, analysis, and best practices.
- Work closely with UX Design and Strategic Consultants to deliver integrated engagements.
- Contribute to reusable analytical frameworks, templates, and methodologies.
- Advocate for customer needs internally to influence product and service evolution.
Benefits
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country weâre based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the companyâs success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
