Professional Services Consultant

Adobe • San Jose, CA

7d

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Job Title: Business Consultant / Product Owner – Content & Commerce [P40] Location: San Jose or New York City Reports To: Manager, Professional Services – Content & Commerce Opportunity Overview The Business Consultant leads clients through digital experience and commerce transformation with Adobe’s Content and Commerce solutions. This role delivers consulting services, drives requirements gathering, prioritizes business needs, and supports solution design to maximize Adobe capabilities for scalable and efficient customer experiences. Specializing in Content & Commerce, the team leverages expertise in Adobe Experience Manager (AEM) and Adobe Commerce to build robust content management and commerce platforms that enable clients’ strategic goals. Success requires a background in enterprise-level digital projects, independent initiatives, and effective communication across technical and non-technical teams. The consultant leads cross-functional projects, aligning strategy and outcomes with stakeholders.

Requirements

• 10+ years in digital commerce, content management, or consulting.
• 3+ years with Adobe Commerce and AEM.
• Strong analytical, communication, and problem-solving skills.
• Experience leading distributed teams.
• Track record of success as Consultant, Product Owner/Manager, or Solutions Architect.
• Working knowledge of Agile/Scrum, Jira, Confluence, APIs, SaaS, Cloud Services.
• Proficient in HTML/CSS and JavaScript.
• Skilled in business and technical requirement analysis.
• Collaborative experience with marketing, technology, and operations.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• AEM or Adobe Commerce certifications are a plus.

Responsibilities

• Lead strategy and roadmap activities, facilitating workshops to define goals and requirements.
• Advise clients on content management, digital delivery, and commerce solutions and best practices.
• Promote Adobe methodologies and frameworks during engagements.
• Serve as a Product Owner or Proxy, translate user requirements into actionable backlogs following Agile/Scrum best practices. Collaborate with team in prioritization, sprint planning, and execution.
• Drive acceptance of deliverables through validation, demo, and triage/resolve discrepancies.
• Maintain documentation, user stories, and use cases aligned with Adobe standards.
• Maintain alignment among key stakeholders. Coordinate business and technical teams to ensure effective communication and timely clarification of
• Guide user journey optimization and omnichannel strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees