Professional Qualification Evaluator (PQE) Analyst

One Federal Solution•Martinsburg, WV

About The Position

One Federal Solution is seeking an experienced Level III Professional Qualification Evaluator to evaluate and process mariner applications for Merchant Mariner Credentials (MMCs), helping mariners obtain credentials accurately and on time. The role follows National Maritime Center Mission Management System procedures and includes reviewing application requirements, professional qualifications, and supporting documentation. The evaluator processes standard and unique applications, records transactions in the Merchant Mariner Licensing and Documentation system and other databases, maintains file control, and supports team training and Government quality assurance reviews. Applications must be evaluated within two business days of assignment, and mariner inquiries must be returned within two business days. The role requires maintaining 80–87 units of work per pay period, where one unit equals one hour, with an error rate below 9%.

Requirements

Proficiency as a Level III Professional Qualification Evaluator.
Completion of the Government-provided Level I, Level II, and Level III PQE training courses.
Documented history of evaluating units of work with an error rate below 9%.
Verifiable work history as a Level III evaluator in the maritime industry, including positions, locations, duties, and prior employers.

Nice To Haves

U.S. citizenship is preferred. Non-U.S. citizens require a Government waiver to access DHS IT systems.

Responsibilities

Evaluate, screen, and process Merchant Mariner Credential applications in accordance with NMC Mission Management System procedures.
Verify receipt of general application requirements, including fees, and confirm professional requirements for each endorsement sought.
Evaluate sea service, tonnage, routes, training and course completion, and competence assessments against documented standards.
Process unique applications, including non-resident alien and academy applicants.
Determine whether additional information or medical review is needed, and recommend Approve to Print, Approve to Test, or Awaiting Information.
Evaluate each application within two business days of assignment and respond to mariner inquiries within two business days.
Maintain 80–87 units of work per pay period, with an error rate below 9%.
Record each transaction and enter pertinent data in the Merchant Mariner Licensing and Documentation system and other databases.
Maintain positive control of files and produce any requested file within one hour.
Participate in team and on-the-job training, and support Government quality assurance reviews.