Professional, Preferred Client Manager

MVP Health Care • Schenectady, NY

23d • $69,383 - $92,279 • Hybrid

About The Position

This position will maintain and grow small business through MVP’s Preferred broker distribution channel.

Requirements

• Bachelor’s degree preferred or equivalent amount of education and related experience required.
• Must possess, or obtain within 60 days from date of hire all required licensure and certification ( NY and/or Vermont LAH)
• Must obtain the MVP Medicare Certification Training within 60 days from date of hire, or prior to first sale, whichever comes first.
• Minimum of 2 years in recent business to business sales or account management. Insurance setting preferred.
• Adaptability to changing work priorities and fast paced environment.
• Ability to translate features and benefits into customer focused solutions
• Excellent verbal, written and interpersonal communication skills required.
• Demonstrated sales and service skills
• Ability to maintain ethical and professional behavior and appearance at all times.
• Computer skills including strong working knowledge of CRMs, and Microsoft Office application - Excel, Word, and PowerPoint.
• Ability to self-motivate and work independently with excellent organizational skills.
• Must have a desire to offer focused solutions, resolve conflict and work collaboratively.
• Personal drive to exceed customer expectations.
• Ability to self-educate and support a desire to gain knowledge related to the healthcare industry.
• Valid drivers’ license and access to vehicle. Must be willing to do any required travel.
• Account specific problem solving.
• Ensure the capture and appropriate storage of complete and accurate renewal account management records.
• Collect, analyze, and report on sales plan and account service process activity and results as scheduled and required.
• Excellent verbal, written and interpersonal communication skills required.
• Demonstrated sales and service skills
• Ability to maintain ethical and professional behavior and appearance at all times.
• Computer skills including strong working knowledge of CRMs, and Microsoft Office application - Excel, Word, and PowerPoint.
• Ability to self-motivate and work independently with excellent organizational skills.
• Must have a desire to offer focused solutions, resolve conflict and work collaboratively.
• Personal drive to exceed customer expectations.
• Ability to self-educate and support a desire to gain knowledge related to the healthcare industry.
• Valid drivers’ license and access to vehicle. Must be willing to do any required travel.

Responsibilities

• The individual will develop new distribution channels to support commercial growth in target markets and products.
• They will manage and enhance existing broker relationships to support growth opportunities for MVP Health Care.
• They will have responsibility for applied sales and service guidelines, product placement, renewal and adherence to underwriting guidelines.
• The incumbent must have the ability to work independently on a daily basis and effectively manage time and work volume to ensure all deadlines, production and service standards are achieved.
• The individual will be required to provide sales expertise and expert advice regarding MVP small group products, competitive positioning and value proposition that support a broker centric partnership with key distribution channels.
• Responsible for achieving assigned new business sales goals and renewal retention goals for the Small Business Preferred Unit across the MVP service area.
• Completes all required pre and post sales activities timely and accurately.
• Must meet or exceed membership and retention goals for the following market segments: Small Group 1-100 eligibles, both on and off exchange, for the preferred broker unit to ensure all service protocols, productivity, sales and quality standards are being met.
• Works collaboratively across the enterprise to achieve corporate and departmental goals to support service excellence and issue resolution.
• Actively participate in business related, health care related organizations and community events to maintain visibility for MVP and access to key employer influences.
• Maintain PHI according to MVP’s privacy and security standards.
• Develops and maintains a working knowledge of MVP operations, contract benefits and enrollment requirement to ensure new sales opportunities and renewal changes are installed with minimal disruption to employer groups and members
• Other duties as assigned by leadership.

Benefits

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
• Pay Transparency
• MVP Health Care is committed to providing competitive employee compensation and benefits packages.
• MVP adheres to pay transparency nondiscrimination principles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level