Professional, Network System Deployment for Multiple Openings

Samsung • Plano, TX

10d

About The Position

The Professional, Network System Deployment leads technical discussions about Samsung products and scheduler-related features with customer organizations, including 4G/5G RAN development and performance groups. The role supports product and feature performance analysis, evaluates new product and software releases and third-party products, and communicates technical design considerations between Samsung's sales team and carrier network businesses. It also educates customers on Samsung products and services and ensures customer commitments are met according to plan.

The position leads field integration testing of 4G/5G features with customers, including developing and reviewing test plans, coordinating cross-functional execution, reviewing results, identifying and analyzing issues, and quality-proofing until software acceptance. It analyzes and troubleshoots scheduler-related issues from customer labs, field sites, and production networks, and recommends LTE/NR RAN performance improvements through KPI evaluation and trending, trials, and optimization guidelines. The position requires 20% domestic travel for new feature testing, commercial configuration, and customer meetings. No sponsorship is available.

Requirements

• Bachelor's degree in Computer Networks, Electronics and Communications Engineering, Electrical Engineering, Computer Science, Telecommunications Engineering, a related field, or a foreign equivalent.
• Five years of progressively responsible post-baccalaureate experience in the job offered or a related engineering job title.
• Five years of experience in RAN coverage optimization.
• Five years of experience supporting deployment and integration by generating and creating RAN configuration files and scripts.
• Five years of experience with LTE air interface and PHY, MAC, RLC, RRC, and PDCP layers.
• Five years of experience writing, reading, analyzing, and interpreting technical journals and procedures.
• Five years of experience with wireless network architecture concepts, including in the RAN domain.
• Five years of experience with FOA testing of RF features and 4G/5G product or solution capabilities.
• Five years of experience in wireless/cellular 4G-5G network performance management and troubleshooting.
• Ability to meet a 20% domestic travel requirement for new feature testing, commercial configuration, and customer meetings.

Responsibilities

• Lead technical discussions on Samsung products and scheduler-related features with customer organizations, including 4G/5G RAN development and performance groups.
• Support product and feature performance analysis and evaluate new product and software releases and third-party products.
• Communicate complex technical design considerations between Samsung's sales team and carriers' network businesses.
• Educate customers on Samsung's new products and services, individually and in team settings.
• Ensure customer commitments are achieved according to plan.
• Lead field integration testing (FOA/ICD) of 4G/5G key features with customers.
• Develop test plans, review them with customers, drive cross-functional execution, review results, identify and analyze issues, and quality-proof software until acceptance.
• Analyze and troubleshoot scheduler-related issues reported from customer labs, field sites, and production networks.
• Review and recommend improvements to LTE/NR RAN network performance by evaluating and trending KPIs, conducting trials, and providing optimization guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior