Professional, Network System Deployment for Multiple Openings

Samsung Electronics • Plano, TX

12d

About The Position

The Professional, Network System Deployment leads technical discussions about Samsung products and scheduler-related features with customer organizations, including 4G/5G RAN development and performance groups. The role supports product and feature performance analysis, evaluates new product and software releases and third-party products, and communicates technical design considerations between Samsung’s sales team and carrier network businesses. It also educates customers about Samsung products and services and ensures customer commitments are delivered according to plan.

The position leads field integration testing of 4G/5G features with customers, including test-plan development and review, cross-functional execution, test-result review, issue analysis, and quality proofing through software acceptance. It analyzes and troubleshoots scheduler-related issues reported from customer labs, field sites, and production networks, and recommends LTE/NR RAN performance improvements through KPI evaluation and trending, trials, and optimization guidelines. The position requires 20% domestic travel for new-feature testing, commercial configuration, and customer meetings. Sponsorship is not available.

Requirements

• Bachelor’s degree in Computer Networks, Electronics and Communications Engineering, Electrical Engineering, Computer Science, Telecommunications Engineering, a related field, or a foreign equivalent.
• Five years of progressively responsible post-baccalaureate experience in the job offered or a related engineering job.
• Five years of experience in RAN coverage optimization.
• Five years of experience supporting deployment and integration through generating and creating RAN configuration files and scripts.
• Five years of experience with LTE air interface and PHY, MAC, RLC, RRC, and PDCP layers.
• Five years of experience writing, reading, analyzing, and interpreting technical journals and procedures.
• Five years of experience with wireless network architecture concepts, including in the RAN domain.
• Five years of experience with FOA testing of RF features and 5G/4G product or solution capabilities.
• Five years of experience in wireless/cellular 4G–5G network performance management and troubleshooting.
• Ability to travel domestically 20% for new-feature testing, commercial configuration, and customer meetings.

Responsibilities

• Lead technical discussions on Samsung products and scheduler-related features with customer organizations, including 4G/5G RAN development and performance groups.
• Aid in product and feature performance analysis and evaluate new product and software releases and third-party products.
• Translate and communicate technical design considerations between Samsung’s sales team and carrier network businesses.
• Educate customers about Samsung products and services individually and in team settings.
• Ensure customer commitments are achieved according to plan.
• Lead field integration testing of 4G/5G key features with customers, including developing and reviewing test plans, driving cross-functional execution, reviewing results, identifying and analyzing issues, and quality proofing through software acceptance.
• Analyze and troubleshoot scheduler-related issues reported from customer labs, field sites, and production networks.
• Review LTE/NR RAN network performance and provide recommendations by evaluating and trending key KPIs, performing trials, and providing optimization guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior