Professional Development Manager

Action for Boston Community Development•Boston, MA

4h•Onsite

About The Position

The Professional Development Manager is responsible for the creation, planning, implementation and ongoing review and enhancement of professional development opportunities for all staff. This role seeks to develop a responsive and supportive set of skill and knowledge based trainings to enhance performance and support retention in alignment with the organization’s values.

Requirements

Extensive knowledge of professional development, instructional design and adult learning, or extensive knowledge of non-profit spaces
Proven ability to deliver impactful and engaging training sessions, consistently achieving positive ROI and receiving excellent participant feedback
Excellent communication and facilitation abilities
Experience designing curriculum and facilitating training programs
Ability to collaborate effectively with senior leadership and cross-functional teams
Comfortable working across teams and departments; strong relationship-building skills
Ability to evaluate program effectiveness, analyze data, and make informed, strategic decisions.

Responsibilities

Partner with senior ABCD leaders to assess skill gaps and development opportunities.
Provide ongoing assessment of the training and development needs of staff in order to identify the priorities at any given time.
Identify and assess existing professional development opportunities and partnerships, recording in a centralized system.
Create and maintain training materials, guides, playbooks, and workshops, as needed, in conjunction with compliance needs.
Deliver engaging live and virtual training sessions
Develop and manage relationships with external training partners, monitoring and meeting current training needs; promote external training opportunities.
Identify, vet, and manage external training vendors; review content and materials to ensure training is customized for firm and culture.
Oversee and promote opportunities for online learning; collaborate with vendors and internal groups on use of content
Develop and manage modules, materials and resources related to professional development, ensuring accessible, timely and effective tools are available to all staff.
Promote advancement through increased professional development. Coach managers on reinforcing new skills and performance expectations
Create pathways for inter-departmental growth.
Create process for capturing and reporting on higher education degrees and other employee certifications
Create metrics to evaluate training ROI, collect and analyze feedback, assess progress on goals, and implement change as needed.
Perform other related duties as assigned from time to time.