Professional Coding Supervisor

Community Health System Services LLC•Ithaca, NV
•$56,493 - $84,781•Remote

About The Position

Xtensys is hiring a remote Professional Coding Supervisor to oversee day-to-day operations of the Professional Coding Department and ensure accurate, compliant, and timely coding across multiple specialties. Reporting to the Professional Coding Manager, this role leads and supports certified coding professionals and drives coding quality, productivity, compliance, and continuous improvement. The supervisor is a coding subject matter expert and strategic partner to physicians, clinical teams, revenue cycle, compliance, and operational leaders, championing coding accuracy, documentation integrity, denial reduction, provider education, staff development, and efficient departmental operations. The role supports quality, productivity, compliance, and financial goals. Core operational and collaboration hours align with the Eastern Time Zone.

Requirements

  • At least 5 years of physician coding experience.
  • At least 3 years of supervisory or leadership experience.
  • Experience conducting coding audits, quality reviews, and documentation improvement initiatives.
  • Experience providing provider education and supporting documentation improvement efforts.
  • Current coding certification through AAPC, AHIMA, or an equivalent organization.
  • Ability to perform sedentary work, exerting up to 10 pounds of force occasionally while carrying, lifting, pushing, or pulling objects; sitting most of the time, with walking and standing required only occasionally.

Nice To Haves

  • Epic Professional Coding and Revenue Cycle experience.
  • Associate or bachelor’s degree in Health Information Technology, Healthcare Administration, Business Administration, or a related field.
  • CPMA or similar coding/auditing certification.

Responsibilities

  • Lead, mentor, coach, and supervise certified professional coders across multiple specialties; provide feedback, development opportunities, annual performance evaluations, and employee development planning.
  • Address employee performance concerns through coaching and corrective action when necessary; assist with recruitment, interviewing, onboarding, training, and retention.
  • Foster a collaborative team environment focused on accountability, accuracy, and excellence.
  • Monitor and manage Epic coding work queues, coding review queues, denial work queues, charge review queues, and other coding-related workflows.
  • Ensure coding inventories are completed within established turnaround times, balance workloads and resources with the Coding Manager, and monitor productivity and coding accuracy against organizational goals.
  • Ensure timely coding completion to support clean claim submission and reimbursement goals.
  • Conduct coding audits and quality reviews to evaluate accuracy, consistency, compliance, and documentation support.
  • Ensure staff adherence to ICD-10-CM, CPT, HCPCS, E/M guidelines, payer requirements, CMS regulations, coding industry standards, HIPAA, privacy regulations, and organizational policies.
  • Review coding trends, audit findings, and performance metrics; develop corrective action plans and educational initiatives to address deficiencies.
  • Analyze coding workflows and operational processes for efficiency, effectiveness, and compliance; monitor coding-related denials and reimbursement issues and identify root causes.
  • Partner with leadership to implement process improvements and workflow enhancements, recommend operational changes, and participate in revenue cycle initiatives focused on denial reduction and process optimization.
  • Collaborate with physicians, advanced practice providers, and clinical staff to clarify documentation and improve coding accuracy; serve as a liaison between coding staff and clinical departments.
  • Support provider education about documentation requirements, coding regulations, and reimbursement implications.
  • Work with Billing, Collections, Revenue Integrity, Compliance, Credentialing, and Clinical Operations teams to address and resolve coding-related concerns that affect account resolution and reimbursement.
  • Develop and deliver training on coding regulations, payer updates, documentation standards, and coding best practices; facilitate departmental education and continuing education activities.
  • Keep coding staff current on regulatory updates and industry changes; participate in department meetings, provider education, and operational training programs.
  • Support coding competency assessments and ongoing staff development initiatives.
  • Review medical records to ensure coding is supported and compliant; identify documentation deficiencies and recommend corrective measures.
  • Assist with external audits, payer audits, and compliance reviews; monitor documentation-quality trends and partner with providers to improve documentation practices.
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