Professional Billing Insurance Coordinator

Singing River Health System • Remote Mississippi, MS

5d • Remote

About The Position

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Position Overview:
The Insurance Claims Coordinator reviews, handles and takes appropriate action on all unpaid third party insurance claims in excess of 30 days since file date, giving special consideration to large and/or older claims. He/She handles matters relating to account audits by insurance third party audit firms; works closely with insurance billers, medical records, registration, ancillary departments and business office personnel. The Insurance Claims Coordinator is responsible for follow up of designated insurance accounts, finalization of insurance matters, and audit matters regarding certain claims.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Requirements

• High school graduate or equivalent required.
• Must possess superior customer service skills and professional etiquette.
• Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
• Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
• Must demonstrate keen mental faculties/assessment and decision making abilities.
• Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must demonstrate strong written and verbal communication skills.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.
• Attention to detail and the ability to multi-task in complex situations is required.
• Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Nice To Haves

• A minimum of two (2) years’ patient accounting and insurance experience preferred.
• Experience in a hospital or healthcare setting preferred.

Responsibilities

• Reviews, handles and takes appropriate action on all unpaid third party insurance claims in excess of 30 days since file date, giving special consideration to large and/or older claims.
• Handles matters relating to account audits by insurance third party audit firms.
• Works closely with insurance billers, medical records, registration, ancillary departments and business office personnel.
• Responsible for follow up of designated insurance accounts.
• Responsible for finalization of insurance matters.
• Responsible for audit matters regarding certain claims.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED