Billing-Insurance Support

SNAP Diagnostics • Vernon Hills, IL

2h • $18 - $20 • Hybrid

About The Position

The Billing/Insurance Support representative contributes to the efficient day-to-day operation of the business, including duties to support the work of management and other staff. The Billing/Insurance Support representative is required to perform a range of duties including but not limited to the items listed below. Basic reading, writing and arithmetic skills normally acquired through a high school diploma or equivalent required. Knowledge of Microsoft Office and telephone protocol required. Duties require professional verbal and written communications.

Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Strong multi-tasking skills with the ability to complete assigned tasks in the required time frame necessary.
• Basic reading, writing and arithmetic skills normally acquired through a high school diploma or equivalent required.
• Knowledge of Microsoft Office and telephone protocol required.
• Duties require professional verbal and written communications.

Nice To Haves

• ISO Auditor
• Notary

Responsibilities

• Stay up-to-date and follow all Quality System procedures related to this job (WI-074 & WI-099), which can affect the quality of products or services provided to our customers.
• Posting payments, deductibles and adjustments to patients accounts accurately and efficiently.
• Billing patients correctly based on their out of pocket quotes, insurance allowance, and with approval from management when needed.
• Submitting original, corrected, and secondary claims to insurance companies in a timely manner.
• Calling insurance companies to justify claim denials, and sending appeals if necessary.
• Receiving phone calls from patients, insurance companies, sales representatives, and doctors’ offices in regard to billing, payments, and concerns.
• Staying current with Insurance company’s guidelines and policies, as well as up to date CPT and diagnostic coding.
• Scanning all relevant EOBS and letters to patient accounts for easy retrieval and verification of proper account handling.
• Back up for other billing/insurance staff when absent (if applicable, with instruction/training).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree