Professional and Community Programs Coordinator
About The Position
The Professional and Community Programs Coordinator is responsible for the growth and coordination of the university's continuing education and community programs educational portfolios. This role serves as the primary liaison for a team of adjunct instructors and leads the operational lifecycle of public-facing courses—from initial concept to certificate issuance. The Coordinator ensures that all programming aligns with the university's mission of community engagement while meeting departmental revenue and growth targets. This role operates with high autonomy, coordinating the full lifecycle of programs from market research to certificate issuance. This is a 12-month grant-funded position. Continued employment is contingent upon the availability of annual grant funding.
Requirements
- The formal education equivalent of a bachelor's degree in Education, Communications, Business, or a related field
- At least two (2) years of experience in program coordination, project management, event planning, or educational administration.
- Ability to operate a motor vehicle.
Nice To Haves
- Master’s degree in Education, Communications, Business, or a related field
- Experience managing a diverse roster of adjunct or contract instructors
- Familiarity with non-credit registration systems (e.g., Modern Campus) and digital credentialing (e.g., Accredible)
- Experience in curriculum development or instructional design for adult learners
- Experience developing industry-aligned training programs (e.g., PMP, HR, technical certifications).
Responsibilities
- Identify, develop, and launch a diverse catalog of community and continuing education courses that meet local market demand
- Lead the "New Course" intake process, ensuring all courses and programs are vetted for quality, pricing, and resource alignment
- Monitor program performance and enrollment trends, making data-driven recommendations to the Director to scale or sunset specific offerings.
- Recruit, onboard, and support a roster of adjunct instructors, serving as their primary point of contact for instructional contracts
- Coordinate instructor contracts and payroll documentation in collaboration with the Administrative Analyst
- Conduct regular quality check-ins and performance evaluations for instructors to ensure high standards of student experience.
- Manage the lifecycle of course listings within Modern Campus Lifelong Learning, including schedule building and content descriptions
- Oversee the issuance of digital certificates and badges via Accredible for all community-based programs
- Coordinate all logistical needs for in-person and hybrid courses, including room reservations, materials, refreshments, and onsite support.
- Represent the CCE department at community events and networking functions to promote the university’s lifelong learning and continuing education brand
- Collaborate with the marketing team to develop promotional strategies for courses
- Perform other work-related duties as assigned.
Benefits
- Benefits Eligible: Yes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
