Professional and Community Programs Coordinator

University of Arkansas System•Little Rock, AR

7d•Onsite

About The Position

The Professional and Community Programs Coordinator is responsible for the growth and coordination of the university's continuing education and community programs educational portfolios. This role serves as the primary liaison for a team of adjunct instructors and leads the operational lifecycle of public-facing courses—from initial concept to certificate issuance. The Coordinator ensures that all programming aligns with the university's mission of community engagement while meeting departmental revenue and growth targets. This role operates with high autonomy, coordinating the full lifecycle of programs from market research to certificate issuance. This is a 12-month grant-funded position. Continued employment is contingent upon the availability of annual grant funding.

Requirements

The formal education equivalent of a bachelor's degree in Education, Communications, Business, or a related field
At least two (2) years of experience in program coordination, project management, event planning, or educational administration.
Strong project management skills with the ability to manage multiple course timelines simultaneously
Ability to work with high autonomy and make independent decisions regarding instructor scheduling and program logistics
Excellent interpersonal skills with a "customer-first" mindset for students and community partners
Proficient in digital platforms and a quick learner of new software (Modern Campus/Accredible)
Ability to translate workforce and community needs into actionable, revenue-generating educational programs
Ability to operate a motor vehicle.
Persons must have proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Master’s degree in Education, Communications, Business, or a related field
Experience managing a diverse roster of adjunct or contract instructors
Familiarity with non-credit registration systems (e.g., Modern Campus) and digital credentialing (e.g., Accredible)
Experience in curriculum development or instructional design for adult learners
Experience developing industry-aligned training programs (e.g., PMP, HR, technical certifications).

Responsibilities

Identify, develop, and launch a diverse catalog of community and continuing education courses that meet local market demand
Lead the "New Course" intake process, ensuring all courses and programs are vetted for quality, pricing, and resource alignment
Monitor program performance and enrollment trends, making data-driven recommendations to the Director to scale or sunset specific offerings.
Recruit, onboard, and support a roster of adjunct instructors, serving as their primary point of contact for instructional contracts
Coordinate instructor contracts and payroll documentation in collaboration with the Administrative Analyst
Conduct regular quality check-ins and performance evaluations for instructors to ensure high standards of student experience.
Manage the lifecycle of course listings within Modern Campus Lifelong Learning, including schedule building and content descriptions
Oversee the issuance of digital certificates and badges via Accredible for all community-based programs
Coordinate all logistical needs for in-person and hybrid courses, including room reservations, materials, refreshments, and onsite support.
Represent the CCE department at community events and networking functions to promote the university’s lifelong learning and continuing education brand
Collaborate with the marketing team to develop promotional strategies for courses
Perform other work-related duties as assigned.