00422/00002/00309 - Professional Academic Advisor

Virginia Information Technologies AgencyNorfolk, VA
Onsite

About The Position

The Professional Academic Advisors will be expected to adhere to expectations that apply to the specific duties that are assigned. Core responsibilities for professional advisors include: Onboarding assigned students, including teaching them about deadlines, protocols, policies and procedures. Helping students develop educational plans that meet their academic goals and inspiring adherence. Registering students for classes, preparing them to register themselves or supporting their self-registration. Linking students to campus resources, as needed (e.g., counseling or financial aid).

Requirements

  • Working knowledge of academic advising models and best practices.
  • Effective interpersonal, oral and written communication skills.
  • Ability to work with and interact effectively with diverse groups of students, faculty, and staff.
  • Demonstrated computer skills, e.g., the ability to conduct internet research and word processing and utilize database software.
  • Demonstrated ability to work with student information systems.
  • Skill in effectively assessing a student’s academic needs, collaborating with a student to construct a plan to improve academic performance, promoting the student’s success and tracking results.
  • Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the position including the Federal Education Rights and Privacy Act (FERPA)
  • Demonstrated ability to manage multiple projects and assignments
  • Experience teaching or facilitating academic support courses (i.e. study skills, first year seminar, etc.)

Nice To Haves

  • Master’s degree or higher in Academic Advising, Education or a related field
  • 3-5 years of direct academic advising experience with an advising load of at least 300 students per term

Responsibilities

  • Onboarding assigned students, including teaching them about deadlines, protocols, policies and procedures
  • Helping students develop educational plans that meet their academic goals and inspiring adherence
  • Registering students for classes, preparing them to register themselves or supporting their self-registration
  • Linking students to campus resources, as needed (e.g., counseling or financial aid)
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