Products Sales Specialist

All Career•Chicago, IL

8d•Onsite

About The Position

Products Sales Specialists combine product expertise with a customer-focused sales approach in the Glenview Haus Chicago showroom. This consultative sales role focuses on converting qualified incoming opportunities into sales. The specialist guides prospective customers from initial inquiry through consultation, product selection, quotation, follow-up, and sales order. Customers may include homeowners, builders, architects, designers, and other clients. The role requires understanding customer needs, asking thoughtful questions, presenting suitable solutions and product options, explaining pricing and value, addressing concerns, following up consistently, and moving opportunities toward a purchasing decision. Glenview Haus provides product training and technical knowledge. Success depends on strong sales ability, communication, organization, consistent follow-up, and motivation to achieve measurable sales results. The position is based at the Chicago showroom and requires daily on-site presence, Monday through Friday. Occasional travel for training, customer-related activities, or trade events may be required. Sales performance is directly rewarded. BMD, Inc. and its companies are equal opportunity employers and may provide reasonable accommodations to enable individuals with disabilities to perform essential functions.

Requirements

Proven success in a customer-facing sales role.
A track record of converting qualified prospects into customers.
Strong consultative selling and relationship-building skills.
Confidence communicating with customers throughout a longer, higher-consideration sales process.
Ability to ask effective questions, understand customer needs, and recommend solutions.
Comfort discussing pricing, handling objections, and asking for the sale.
Strong follow-up discipline and ability to manage multiple opportunities simultaneously.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability and willingness to learn detailed product specifications and design considerations.
Bachelor’s degree in Business, Architecture, Marketing, or a related field is preferred but not required; equivalent professional experience will be considered.
Daily on-site presence at the Chicago showroom; Monday-through-Friday schedule.

Nice To Haves

Experience selling custom, premium, design-oriented, technical, or other high-consideration products.
Experience in doors, windows, building materials, cabinetry, kitchen and bath, flooring, furniture, appliances, architectural products, or another consultative retail environment.
Bachelor’s degree in Business, Architecture, Marketing, or a related field.

Responsibilities

Respond promptly and professionally to incoming customer inquiries and assigned sales opportunities.
Qualify customer needs, project requirements, budget considerations, and purchasing objectives.
Conduct consultations with homeowners, builders, architects, designers, and other clients.
Recommend Glenview Haus products and solutions that fit customers’ projects.
Present product options, features, benefits, pricing, and value clearly and compellingly.
Prepare accurate quotations and proposals.
Follow up consistently after consultations and quotations; address questions, concerns, objections, and competitive considerations.
Maintain sales momentum, identify next steps, and convert qualified opportunities into sales orders.
Keep opportunity information, follow-up activity, and sales status accurate and up to date.
Develop and maintain knowledge of custom entry doors, interior doors, aluminum and steel systems, product specifications, configurations, finishes, hardware, design considerations, and applicable options.
Translate technical product information into practical customer benefits and continue learning through training, product updates, showroom demonstrations, and other learning.
Build trust and long-term customer relationships through knowledgeable, responsive, and professional communication.
Guide customers through high-involvement purchasing decisions and take ownership of the customer experience from initial inquiry through sale.
Coordinate with internal teams to ensure accurate specifications, order information, and customer expectations.
Provide timely communication and follow-through throughout the sales process.
Maintain a professional, customer-ready showroom environment.
Support showroom visits, product presentations, trade events, and training sessions.
Share customer feedback and market observations to help improve sales tools, product presentation, and the customer experience.
Stay informed about relevant competitor products and market offerings.
Actively manage opportunities, maintain follow-up, and take ownership of converting qualified prospects into customers.