Products & Innovation Supervisor
About The Position
This role involves active participation in various innovation activities, including ideation workshops, innovation challenges, design-thinking sessions, and brainstorming for DFS initiatives. The supervisor will support the development of innovative concepts and prototypes, coordinate innovation initiatives from concept to implementation, and assist product teams in translating ideas into viable products and services. Key responsibilities include project planning, documentation, progress tracking, stakeholder coordination, product testing, pilot execution, User Acceptance Testing (UAT), and customer feedback collection. The role also requires monitoring product adoption and performance, supporting customer journey mapping and experience improvement, identifying customer pain points, and recommending solutions. Additionally, the supervisor will maintain innovation pipeline records, project documentation, innovation repositories, best practices, and lessons learned, while also supporting innovation campaigns and employee engagement.
Requirements
- Bachelor’s degree from a recognized university
- 1 year of total minimum cumulative experience
Nice To Haves
- Professional Qualifications in Product Management, Project Management, AGILE Practices
- Master’s degree in a business-related field
Responsibilities
- Participate in ideation workshops, innovation challenges, design-thinking sessions, and brainstorming of DFS initiatives.
- Support the development of innovative concepts and solution prototypes.
- Coordinate innovation initiatives from concept through pilot and implementation stages.
- Support project planning, documentation, progress tracking, and stakeholder coordination.
- Support product teams in translating innovation concepts into viable products and services.
- Participate in product testing, pilot execution, User Acceptance Testing (UAT), and customer feedback collection.
- Monitor product adoption and performance following implementation.
- Support customer journey mapping and customer experience improvement initiatives.
- Identify customer pain points and recommend innovative solutions.
- Maintain innovation pipeline records and project documentation.
- Support innovation campaigns and employee engagement initiatives.
- Assist in maintaining innovation repositories, best practices, and lessons learned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
