Production Technician L3, Part-Time

Dr Phillips Center•Orlando, FL

22h

About The Position

A Production Technician L3 is a part-time generalist role in the Theater Operations Department. The technician participates in running events and non-union shows, including setting up and operating audio, lighting, video, and other theatrical equipment; general event setup and teardown; theatrical maintenance; and other assigned physical tasks. The role requires promptness, efficient and high-quality work, a customer-service-oriented attitude, and flexibility when priorities change. The technician inspects, transports, sets up, tests, operates, troubleshoots, secures, powers down, and stores theatrical and event equipment. They follow directions, diagrams, and layouts with minimal supervision; support stage reconfigurations and temporary decking installations; and may transport artists between a hotel and the venue in an arts center vehicle. The technician follows safety, security, and operational procedures and represents the Dr. Phillips Center positively while maintaining professional relationships and service standards. The position has a variable schedule that includes evenings, weekends, and holidays. It involves moving equipment weighing up to 40 pounds without assistance, regularly loading and unloading equipment carts, and working outdoors in Florida heat and humidity for up to eight hours at plaza and off-site events.

Requirements

At least one year of practical theater or event support experience.
General proficiency in audio, video, carpentry/rigging, and/or lighting techniques and equipment.
Ability to read and understand stage ground plans, technical design drawings, and industry-specific paperwork.
Ability to read, hang, and focus a lighting plot safely under direction.
Ability to set up and operate a small standalone PA system and a general understanding of audio signal flow.
General understanding of backstage procedures and protocols.
Detail-oriented, with good follow-through and effective communication skills.
Ability to communicate effectively in English, both orally and in writing.
Ability to remain calm under pressure and work effectively with internal and external customers.
Valid Florida driver’s license.
Ability to move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
Ability to regularly load and unload equipment carts.
Ability to work outdoors in Florida heat and humidity for up to eight hours.

Nice To Haves

Experience with DigiCo SD Series, Yamaha CL Series, Allen & Heath Avantis, and Shure wireless audio consoles and equipment.
Experience with EPSON projectors, Panasonic equipment, and Blackmagic video consoles and equipment.
Experience with ETC EOS, HOG4, HES moving lighting, sACN, and DMX lighting consoles and equipment.
Assistant stage management skills, including coordinating backstage activities, taping the stage, and assisting the show stage manager.

Responsibilities

Operate sound, lighting, video, and other stage equipment for events and non-union shows.
Inspect equipment for hazards before installation.
Transport, lift, move, and position equipment safely and strategically.
Set up equipment, conduct pre-show or pre-event testing, and operate equipment throughout the event or performance.
Troubleshoot equipment malfunctions and resolve issues promptly to client and guest satisfaction.
Secure cords and cables to prevent trip-and-fall hazards.
Safeguard arts center equipment and any rented AV, sound, lighting, and staging equipment.
Immediately report equipment problems to the appropriate party.
Power down equipment and return it to storage or the loading dock for pickup.
Follow verbal directions, printed diagrams, and layouts with minimal supervision.
Adapt positively to changing priorities and maintain a service-first attitude.
Participate in stage reconfigurations and temporary decking installations.
When needed, work as a Show Runner and transport artists between a hotel and venue using an arts center vehicle.
Follow company safety, security, and operational policies and procedures.
Represent the Dr. Phillips Center positively and demonstrate its core values.
Maintain professional and friendly relationships with colleagues, other departments, and partners.
Provide customer service and communicate effectively with internal and external customers, including those requiring patience, tact, and diplomacy.
Perform theatrical maintenance, event setup and teardown, and other assigned duties.
Load and unload equipment carts, including carts with tables, chairs, and road cases.