Production Technician Support Supervisor - Onsite (Overnights)

Broadridge•El Dorado Hills, CA
•$84,000 - $88,000•Onsite

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a Production Equipment Technician Supervisor to join our team in El Dorado Hills, CA. In this role, you will supervise the Production Technical Support Department, reporting to Manager or above. You will ensure the site production equipment is running at or above expectations, and manage the supporting team on all preventative and corrective maintenance tasks.

Requirements

  • 40+ hours Safety Training Certification
  • 40+ hours external Certified Training on related equipment
  • 8+ hours Safety/Electrical Training
  • 16+ hours Recertification as needed on any/all existing training annually
  • Promote a professional work environment and adhere to all Broadridge’s policies

Nice To Haves

  • Associate’s Degree or Technical/Trade School preferred
  • 5+ years’ experience and a proven proficiency in the operation and repair of production equipment is preferred.
  • A proven proficiency in the operation and repair of insertion and bindery equipment, electronic and electric circuit experience would be optimal.
  • Electrical and electronics repair a plus.
  • Knowledge, understanding and experience of reporting tools with Infact/Direct Connect/IQ as examples is optimal.
  • Experienced in Microsoft Office.
  • 3 years’ min. supervisory experience in a high volume production environment preferred.

Responsibilities

  • Provides direction and mechanical support to all production mechanics as required.
  • Monitors all work in progress ensuring that a constant production workflow is maintained and equipment repairs are completed in a timely fashion.
  • Maintains our parts inventory for all equipment by providing a complete list of parts to be ordered, including the vendor to be used and the associated cost for each part.
  • Monitor records of preventive maintenance performed on equipment and ensures that the maintenance occurs according to scheduled deadlines.
  • Keeps informed of all new technology and equipment used by the technical support and production operations departments.
  • Fills in and assumes all Management responsibilities in the Department Manager (or above’s) absence.
  • Accountable to meet or exceed Cost Per Unit targets on his/her shift (i.e. labor costs, overtime, inventory control etc.).
  • Monitors and maximize machine throughput along with other site level and national KPI’s.
  • Coaches, counsels, motivates, develops, supports, encourages and instructs all Technicians under direct report.
  • Verifies all administrative work is filled out properly, monitoring and following departmental procedures.
  • Reward, Recognizes and provides constructive feedback to associates.
  • Maintains all records pertaining to department personnel under individuals report. This includes performance reviews and any data collection via RPM, CLS or other performance monitoring systems.
  • Span of control, based on shift, all PTS full-time and contingent worker staff along with all production equipment used by technical support and production operations.
  • Position requires daily communication/ updates with senior management on strategic work scheduling issues.
  • Monitors daily reports on thruput and equipment downtime giving feedback to department personnel.
  • May perform other duties/responsibilities as needed or assigned

Benefits

  • Bonus eligible
  • Comprehensive benefit offerings
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