Production Team Leader

Goodwill of Central Florida•Casselberry, FL

7d•$24 - $24•Onsite

About The Position

Under the direction of the Team Leader, the Production Team Leader oversees all aspects of textile and hard goods production. The role is responsible for meeting production quotas, researching and familiarizing themselves with incoming items and brands, pricing donated goods, and training and developing staff. The position supervises donation attendants and processors and ensures production, inventory handling, product quality, safety, and organizational procedures are followed. It also supports efficient department operations through scheduling, equipment inspection, accurate production reporting, and collaboration with other departments.

Requirements

High school education or equivalent.
At least three years of supervisory experience.
Knowledge of textiles, hard goods, and new goods related to quality and classification.
Knowledge of production, inventory, and quality control, with the ability to compile and analyze data for reporting systems.
Ability to work independently with minimal supervisor instruction or direction.
Professional attitude when interacting with customers, clients, and coworkers.
Ability to use Outlook, Word, and Excel; beginner-level knowledge of these applications is specified.
Ability to research items using the Internet.
Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American units of money, weight, volume, and distance.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write reports and correspondence; and speak effectively before groups.
Ability to follow detailed but uncomplicated written or oral instructions and resolve problems involving a few concrete variables in standardized situations.
Valid Florida driver’s license with a clean driving record and current private auto insurance policy.
Active forklift certification.
Regularly lift or move up to 40 pounds and occasionally lift or move up to 100 pounds with assistance.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Stand and sit for long periods; work indoors and outdoors with exposure to weather, dust, dirt, electricity, noise, fumes, and chemicals.

Nice To Haves

Previous retail and/or stock-handling experience.
Experience working with people who have disabilities and/or previous Goodwill experience.

Responsibilities

Supervise and coordinate established policies for producing and shipping textile products and hard goods.
Train and develop processors to provide exceptional donor service and follow organizational policies and procedures.
Supervise donation attendants and processors handling inventory receipt, stock and color rotations, scheduled markdowns, and stock transfers.
Assist with yearly employee performance reviews and have the Team Leader review evaluations before they are given.
Address minor disciplinary infractions and attendance-policy matters using approved documentation.
Ensure production quotas are met and oversee the quality and quantity of textile and hard goods produced.
Research incoming items and assign appropriate costs using best practices.
Collaborate with the Assistant Team Leader to meet monthly production quotas.
Ensure staff comply with Consumer Product Safety Commission requirements and public-protection procedures.
Ensure hazardous materials are handled properly and staff are trained in their handling.
Assist with writing schedules and monitor production department hours for cost-effective operations.
Promote housekeeping, security, and safety practices throughout assigned areas.
Ensure backroom areas meet 5S standards.
Inspect production equipment, including forklifts, stackers, and balers; identify maintenance concerns and enter work orders within 24 hours.
Update the production whiteboard daily to ensure accurate reporting and production goals.
Communicate and collaborate with other departments to ensure merchandise reaches the sales floor promptly.
Maintain the 5S Audit Program in relation to Kaizen.
Provide inter-departmental training as appropriate.