Production Systems Engineer, Edge

Meta•Menlo Park, CA

1d•$173,000 - $245,000

About The Position

Meta's Edge compute fleet includes around 162,000 servers across more than 600 locations worldwide. The fleet runs outside Meta's own data centers, in Edge PoPs that terminate user connections and in ISP and cell-service-provider locations that provide caching for partner networks. The Edge Hardware team partners with the Traffic organization, which owns this footprint. The team contributes to hardware selection and qualification, qualifies firmware across components, investigates failures in the deployed fleet, and defines detection and remediation tooling to keep the fleet healthy. Because this hardware is directly in the user's path, undetected hardware faults can cause user-visible availability problems. The Production Systems Engineer will set technical direction for areas of the Edge platform, mentor engineers, and lead multi-quarter initiatives that reshape how the fleet is sustained. The role will help lead the transition from a single server vendor to multiple vendors, represent Edge hardware in architecture discussions with Traffic, define firmware qualification strategy across current and future OEMs and platform generations, and drive technical workstreams across HDRTP (Hardware Design & RTP), Traffic, and OEM engineering teams. The engineer will work day to day with a concurrently hired engineer and the Dublin team that currently owns the area.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
8+ years of experience in hardware server system support, troubleshooting server architecture and components, and analyzing, triaging, and resolving system-level issues.
Expertise with Linux and scripting, such as Python.
4+ years of experience changing system configurations, measuring the impact of changes, and working through the full lifecycle of computer systems products.
4+ years of experience engineering innovations in support of different server system or data center products.

Nice To Haves

Significant experience with Python development and automation.
Extensive hands-on experience administering and troubleshooting Linux systems.
Significant experience debugging hardware or firmware issues remotely at fleet scale.
Track record of setting technical direction for multi-quarter programs and mentoring engineers.
10+ years of experience in production systems engineering, hardware engineering, infrastructure engineering, or a closely related field, with demonstrated technical leadership across cross-functional initiatives.
Experience owning the technical architecture of initiatives spanning multiple teams or organizations.

Responsibilities

Set technical direction for areas of the Edge platform, mentor engineers across the function, and drive multi-quarter initiatives to reshape fleet sustainment.
Help define multi-vendor enablement, including provisioning and sustaining APIs, parts inventory collection, validation coverage, and remediation.
Mentor the engineer being hired alongside this role and the broader team.
Represent Edge hardware in architecture discussions with the Traffic organization, translating hardware behavior and constraints into service-level language early.
Define and own the Edge platform firmware qualification strategy across current and future OEMs and platform generations, with 3–5 year deployment horizons.
Drive technical workstreams spanning HDRTP (Hardware Design & RTP), Traffic, and OEM engineering teams.