Production Support

Capgemini•Toronto, ON

28d

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionJava, PL-SQL, Scripting, Unix/Linux and Devops Must have:Application Maintenance with 6 years of experience in managing enterprise grade applications across banking financial domains.Expertise in Java and PLSQL for root cause analysis data validation and reconciliationExpertise in using Shell Perl and Python scripts for batch processing and improving operational efficiencyExpertise in troubleshooting complex application and database issues using monitoring tools such as Dynatrace Splunk and ITRS within Linux/Unix and cloud hosted environmentsProven ability to lead support functions drive root cause analysis and implement long term fixes in fast paced production environmentsStrong proficiency in SQL tuning database performance monitoring and automation of routine operational tasksRelease Management Attending implementation calls and managing Production DeploymentsBuild and Support Lower environments includes installation configuration deployment of application etc in Unix/Linux environmentsFixing vulnerability and compliance issues across all environmentsCertification installation and renewalsAccess and Password management Good to have:Skilled in DevOps and SRE practices leveraging Jenkins Ansible and CICD pipelines to improve system reliability and deployment efficiencyAdept at ITIL based incident problem and change management using ServiceNow ensuring high system availability and SLA complianceDatabase refresh and masking across all environmentsManaging DR environmentKnowledge of API integration and POSTMAN configurationKnowledge of KAFKA and microservices Potential Technical Skills:Operating Systems Unix/Linux WindowsMonitoring Tools Dynatrace Splunk ITRSScripting Languages Shell Perl PowerShellIncident Problem Management ServiceNow ITSM ITIL Framework RCA reportingDatabase Oracle MS SQL Server ToadApplication Servers Jboss WebLogic and Apache TomcatJob Scheduling Deployment AutoSys Jenkins Git version controlTicketing Systems Service Now Jira BMC RemedyAPIs Integrations REST SOAP PostmanThe base compensation range for this role in the posted location is: 85,000 - 90,000. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Requirements

Application Maintenance with 6 years of experience in managing enterprise grade applications across banking financial domains.
Expertise in Java and PLSQL for root cause analysis data validation and reconciliation
Expertise in using Shell Perl and Python scripts for batch processing and improving operational efficiency
Expertise in troubleshooting complex application and database issues using monitoring tools such as Dynatrace Splunk and ITRS within Linux/Unix and cloud hosted environments
Proven ability to lead support functions drive root cause analysis and implement long term fixes in fast paced production environments
Strong proficiency in SQL tuning database performance monitoring and automation of routine operational tasks

Nice To Haves

Skilled in DevOps and SRE practices leveraging Jenkins Ansible and CICD pipelines to improve system reliability and deployment efficiency
Adept at ITIL based incident problem and change management using ServiceNow ensuring high system availability and SLA compliance
Database refresh and masking across all environments
Managing DR environment
Knowledge of API integration and POSTMAN configuration
Knowledge of KAFKA and microservices

Responsibilities

Release Management Attending implementation calls and managing Production Deployments
Build and Support Lower environments includes installation configuration deployment of application etc in Unix/Linux environments
Fixing vulnerability and compliance issues across all environments
Certification installation and renewals
Access and Password management

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

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