Production Support Technician - 3rd Shift (Mon - Th, 6pm-4am)
About The Position
US Conec, Ltd. is seeking a Production Support Technician to support manufacturing and operations at its Hickory, North Carolina location. The role involves preparing, assembling, polishing, inspecting, and measuring molded ferrules and fiber-optic components to ensure they meet specifications and customer expectations. The technician works with engineering, quality, production, and other internal teams to troubleshoot issues, improve measurement and testing processes, and maintain operational efficiency. Production Support roles require mandatory overtime, including every-other-weekend work. The supplied posting has conflicting schedule information: its heading lists a third shift from Monday through Thursday, 6 p.m. to 4 a.m., while the role heading in the description lists a weekend-only schedule from Friday through Sunday, 6 a.m. to 6 p.m.
Requirements
- High school diploma or GED.
- At least 2 years of experience in measurement, instrumentation, manufacturing, or a related technical role.
- Strong verbal and math skills to interpret instructions and verify part counts.
- Ability to interpret data and specifications accurately.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and in cross-functional teams.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Access, and Outlook.
- Manual dexterity and visual acuity for precision assembly and measurement.
- Legally authorized to work in the United States; the employer will not provide sponsorship, and applicants who need sponsorship now or in the future are not eligible.
Nice To Haves
- Associate degree in a technical field.
- Experience in the fiber-optics or electronics industry.
Responsibilities
- Prepare fiber-optic connectors, ferrules, and assemblies for inspection and testing.
- Perform measurements and optical performance testing to verify compliance with specifications.
- Document and file test results using Microsoft Excel, Access, and Outlook.
- Record, analyze, and report measurement data to support quality and regulatory compliance.
- Interpret technical drawings, layouts, and manuals for accurate assembly and testing.
- Ensure work complies with company policies, safety standards, and applicable regulations.
- Use cable-cutting machines to cut fiber-optic ribbons and cables to specified lengths.
- Take precise measurements using micrometers, interferometers, inspection scopes, and return-loss meters.
- Diagnose and troubleshoot measurement errors, process deviations, and equipment issues.
- Maintain lab tools, equipment, and the workspace in a clean, safe, and organized condition.
- Collaborate with engineering teams to improve measurement processes and test procedures.
- Provide technical support to production, quality, and other internal departments.
- Assist in troubleshooting test failures and support root-cause analysis.
- Report work-order progress and completion in company business systems.
Benefits
- Competitive base salary with performance-based bonus potential.
- Four weeks of PTO.
- Health, dental, and vision plans.
- 401(k) retirement savings plan with employer match and planning resources.
- Collaborative, team-based culture.
- Paid holidays.
- Employee recognition programs.
- Community engagement and STEM outreach opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
