Production Support Technician - 3rd Shift (Mon - Th, 6pm-4am)

US Conec•Hickory, NC

18d•Onsite

About The Position

US Conec, Ltd. is seeking a Production Support Technician to support manufacturing and operations in Hickory, North Carolina. The role involves preparing, assembling, polishing, inspecting, and measuring molded ferrules and fiber optic components to ensure they meet performance specifications and customer expectations. The technician works with engineering, quality, production, and other internal teams to troubleshoot issues, support root cause analysis, and improve processes and test procedures. The posting identifies the role as weekend-only, Friday through Sunday, 6 a.m. to 6 p.m.; its title also mentions a third shift, Monday through Thursday, 6 p.m. to 4 a.m. The description states that production support roles require mandatory overtime, including every-other-weekend. The technician documents and reports test and measurement results, supports quality and regulatory compliance, maintains equipment and workspace, and reports work-order progress in company business systems. Applicants must be legally authorized to work in the United States; the company does not provide sponsorship. US Conec describes its culture as friendly, inclusive, collaborative, and team-based, with opportunities to grow and make an impact. It is an Equal Opportunity Employer committed to diversity and inclusion.

Requirements

High school diploma or GED.
At least 2 years of experience in measurement, instrumentation, manufacturing, or a related technical role.
Strong verbal and math skills to interpret instructions and verify part counts.
Ability to interpret data and specifications accurately.
Excellent problem-solving skills and attention to detail.
Ability to work independently and in cross-functional teams.
Strong written and verbal communication skills.
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Access, and Outlook.
Manual dexterity and visual acuity for precision assembly and measurement.
Legal authorization to work in the United States; sponsorship is not provided.

Nice To Haves

Associate degree in a technical field.
Experience in the fiber optics or electronics industry.

Responsibilities

Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing.
Perform measurements and optical performance testing to verify compliance with specifications.
Document and file test results using Microsoft Excel, Access, and Outlook.
Record, analyze, and report measurement data to support quality and regulatory compliance.
Interpret technical drawings, layouts, and manuals for assembly and testing.
Ensure work complies with company policies, safety standards, and applicable regulations.
Use cable cutting machines to cut fiber optic ribbons and cables to specified lengths.
Perform measurements using micrometers, interferometers, inspection scopes, and return loss meters.
Troubleshoot measurement errors, process deviations, and equipment issues.
Maintain lab tools, equipment, and workspace in a clean, safe, and organized condition.
Collaborate with engineering teams to improve measurement processes and test procedures.
Provide technical support to production, quality, and other internal departments.
Assist with troubleshooting test failures and support root cause analysis.
Report work-order progress and completion in company business systems.