Production Support Specialist

Wabtec•Erie, PA

1d•Onsite

About The Position

The Production Support Engineer ensures engineering information is accurately communicated and maintained for the factory, suppliers, and contracted labor. You will play a critical role in resolving design-related build issues, maintaining engineering documentation, driving change management, and supporting manufacturing teams throughout the production lifecycle.

Requirements

Bachelor’s Degree in Mechanical or Manufacturing Engineering, Engineering Technology, OR Associates degree with a minimum of 5 years manufacturing and/or engineering experience
Ability to interpret mechanical drawings, schematics, and 3D models
Comfortable working in a shop‑floor environment
Hardware/Software Proficiency: Microsoft Office Suite, Oracle, Wilmor, TEEXMA, Zuken, Reliance; Teamcenter/NX/AWC/VisMockup; other Wabtec systems preferred.
Strong communication and interpersonal skills
Strong problem‑solving and critical‑thinking skills
Self‑motivated with strong sense of urgency

Responsibilities

Support NPI and manufacturing teams by investigating build-related issues
Communicate issues and resolutions to Design Engineering; track closure through PCRs
Research issues using 3D models, drawings, and engineering systems
Maintain strong communication with design engineering and product definition teams
Advise manufacturing leadership and hourly workforce on engineering issues
Update engineering documentation per change-management practices
Support root-cause analysis and proper issue closure
Participate in design reviews, first article inspections, and daily pulse meetings
Author Engineering Change Requests and redlines with engineer oversight
You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.