Production support engineering - LMTS

Salesforce•Bellevue, WA
•$172,500 - $260,100

About The Position

Salesforce is hiring for a Production Support Engineering role on a team that builds highly scalable, performant B2C experiences on a distributed systems platform. The platform ships hundreds of features daily to tens of millions of users. Engineers contribute to architecture, design, implementation, and testing, with opportunities across Sales Cloud, Industries Clouds, IoT, Analytics, and Heroku. The role develops application code to meet acceptance criteria, collaborates with architects on designs, and creates technical designs and automation strategies. It works with product owners and subject-matter experts to clarify functionality and develop stories, data mappings, test cases, and success criteria. The engineer builds and deploys code through approved channels, tests it using a range of automated methods, and commits to iteration goals.

Requirements

  • At least 7 years of professional software development experience.
  • Extensive full-stack programming experience and a good understanding of the web application domain, backend systems, and LLMs.
  • Experience designing and implementing scalable features, plus knowledge of design patterns and industry best practices.
  • Commitment to engineering best practices in design, testing, documentation, and code reviews.
  • Good knowledge of Java or a similar language.
  • Strong computer science, data structure, and database fundamentals.
  • Ability to analyze problems, design solutions, explain them to teammates, and deliver on time with high quality.
  • Excellent communication and presentation skills, including working with cross-functional teams across geographies.

Responsibilities

  • Develop application code using established methods that meets acceptance criteria.
  • Review and collaborate with architects on designs.
  • Develop technical designs, including necessary automation strategies.
  • Work with the Product Owner to clarify story functionality and with subject-matter experts for guidance.
  • Develop stories, data mappings, test cases, and success criteria.
  • Build and deploy code through approved channels.
  • Test using automated unit, integration, functional, acceptance, performance, and smoke tests.
  • Commit to iteration goals.

Benefits

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
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