About The Position

US Conec is seeking a detail-oriented Production Support Associate to support manufacturing and operations in Hickory, North Carolina. The role involves preparing, assembling, polishing, inspecting, and measuring molded ferrules and other fiber-optic components to ensure they meet performance and quality standards. The associate performs precision measurements and initial optical performance tests, records results, and collaborates with the Production Support Technician and cross-functional teams to identify defects and support continuous improvement. Work must comply with company policies, safety standards, and applicable regulations. The posting lists conflicting weekend schedules: the initial title says Friday–Sunday, 6 p.m.–6 a.m., while the overview heading says Friday–Sunday, 6 a.m.–6 p.m.

Requirements

  • High school diploma or GED.
  • Experience in measurement, quality control, or manufacturing environments.
  • Strong verbal communication and math skills to interpret instructions and verify part counts.
  • Excellent attention to detail and problem-solving abilities.
  • Ability to work independently and collaboratively in cross-functional teams.
  • Proficiency with Microsoft Excel and Outlook.
  • Manual dexterity and visual acuity for precision work.
  • Ability to regularly lift and move up to 10 pounds.
  • Must be legally authorized to work in the United States; sponsorship is not provided.

Nice To Haves

  • Associate degree in a technical field.
  • Background in fiber optics or electronics manufacturing.

Responsibilities

  • Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing.
  • Measure ferrule length and connector end-face geometry.
  • Conduct initial optical performance testing and communicate findings to the Production Support Technician.
  • Record and document test results using Microsoft Excel.
  • Ensure work complies with company policies, safety standards, and applicable regulations.
  • Read and follow technical drawings, layouts, and manuals to ensure accurate work and assembly.
  • Operate cable-cutting machines to cut fiber optic ribbons and cables to specified lengths.
  • Use micrometers, interferometers, and inspection scopes to perform precise measurements.
  • Maintain laboratory tools, equipment, and workspaces in a clean, safe, and organized condition.

Benefits

  • Competitive base salary with performance-based bonus potential.
  • 4 weeks of PTO.
  • Health, dental, and vision plans.
  • 401(k) retirement savings plan with employer match and planning resources.
  • Paid holidays.
  • Employee recognition programs.
  • Community engagement and STEM outreach opportunities.
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