Production Support Analyst II
Liquidity Services Inc.•United States,
•$71,000 - $88,700
About The Position
The Production Support Analyst for GovDeals and AllSurplus will be responsible for responding to user questions, ensuring stability, availability for production applications and systems. This role investigates and resolves incidents, performs root cause analysis, and collaborates with development, infrastructure, and business teams to maintain reliable operations and minimize business disruption. The Production Support Analyst will serve as a primary point of contact for production issues and help drive continuous improvement efforts.
Requirements
- Experience in production support
- Ability to respond to user questions
- Skills in ensuring stability and availability of production applications and systems
- Proficiency in investigating and resolving incidents
- Experience with root cause analysis
- Ability to collaborate with development, infrastructure, and business teams
- Capability to serve as a primary point of contact for production issues
- Skills in driving continuous improvement efforts
Responsibilities
- Responding to user questions
- Ensuring stability and availability of production applications and systems
- Investigating and resolving incidents
- Performing root cause analysis
- Collaborating with development, infrastructure, and business teams
- Serving as a primary point of contact for production issues
- Driving continuous improvement efforts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
