Production Support Administrator
About The Position
Apex Graphics is a leading Canadian supplier of quality-assured, precision-folded package inserts and outserts for the pharmaceutical, cosmetic, and food processing industries. We are committed to our people because they are the foundation of our success. Their ideas, dedication, and customer focus are central to how we deliver precise, reliable solutions for our clients. We are currently seeking a Production Support Administrator to provide ongoing administrative support to a team of seven within our Client Project Management department. This role supports the accuracy, organization, and flow of customer projects from order entry through production documentation and approval support. The ideal candidate is self-motivated, accountable, detail-oriented, and committed to quality.
Requirements
- Post-secondary diploma, combined with 1-2 years of relevant experience.
- Demonstrated knowledge of MS Office programs, including email and web browser proficiency.
- Exceptional problem-solving skills with strong attention to detail.
- Strong verbal and written communication skills.
- Strong time management skills with the ability to prioritize tasks and manage competing deadlines in a fast-paced environment.
- Ability to work effectively both independently and in a team environment.
- Demonstrated adaptability and flexibility.
Responsibilities
- Process repeat customer quotes and open customer orders into production.
- Complete QA signoffs and review internal specifications within the AG system.
- Prepare reports, including Open Order and Items Waiting for PO reports.
- Prepare preflight lasers for revisions and common-sized items.
- Prepare artwork approval packages, including folding proofs, digital renderings, samples, cover letters, and specification sheets.
- Maintain organized and accessible filings for dockets, quotes, and specifications.
- Purge specifications within the AG system as required.
- Provide backup support for the logistics coordinator role.
- Perform other related duties as assigned.
Benefits
- Health, vision, dental, LTD, and EFAP coverage
- Employee wellness program
- Company bonus program
- Employee referral program
- Employee Engagement Committee
- Additional employee programs and supports
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
