About The Position

The Production Supervisor directs the activities of the Machine Support group, maintains production schedules, and ensures the group adheres to quality standards. The role includes leadership and management of technical staff, including recruiting, employee development, performance management, and team communication. It also oversees maintenance management, technical staffing plans, department reporting, line moves and builds, and equipment vendor scheduling. The supervisor ensures procedures are effective, promotes improvements and customer service, and follows applicable safety, health, and security policies.

Requirements

  • Bachelor’s degree in Engineering preferred, with three years of experience in maintenance management, or an equivalent combination of education and experience.
  • Hands-on experience and knowledge of Surface Mount Technologies (SMT) and through-hole equipment and gear.
  • Knowledge of process optimization, Statistical Process Control, Design for Manufacturability, Design for Test, Demand Flow Technology (line balancing), and Design of Experiment methodologies.
  • Knowledge of engineering disciplines including chemistry, mechanical, electrical, and industrial engineering as they pertain to surface mount and final assembly.

Responsibilities

  • Recruit, interview, and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs; communicate candidate criteria to recruiters and coach staff involved in hiring.
  • Monitor team turnover, identify contributing factors, and implement improvements.
  • Identify development needs, create or validate training curricula, coach and mentor staff, and manage succession plans for the machine shop function.
  • Set measurable individual and team goals; solicit feedback, provide coaching and counseling, conduct timely evaluations, and drive continuous improvement against operational metrics and organizational goals.
  • Coordinate large teams during crises and ensure recognition and rewards are managed fairly and consistently.
  • Provide a forum for department communication, encourage team input, and adapt communication style to team members.
  • Oversee maintenance management, including repair parts, preventive maintenance, feeder maintenance, and support equipment maintenance.
  • Plan technical staff activities and develop and maintain department reports and records.
  • Supervise planning and execution of line moves and builds.
  • Schedule equipment vendors for equipment installation, repair, and updates.
  • Ensure procedures and work instructions are efficient and nonredundant; identify and implement improvements and best practices.
  • Prioritize customer service by anticipating and addressing customer needs and issues promptly and effectively.
  • Use Jabil’s Advanced Engineering group to ensure useful support to Jabil South.
  • Establish new measurement systems where possible.
  • Follow applicable safety, health, and company security procedures.
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