Production Supervisor (A1)

Sunset•Jonestown, PA

About The Position

The Production Supervisor oversees activities in a designated production area, ensuring customer specifications, daily order requirements, production procedures, and health and food safety policies are met. The role trains and coaches employees and graders, monitors performance and attendance, supports staffing and scheduling needs, and maintains a clean, organized work area. The supervisor also reviews production and grade-out processes and provides analysis and recommendations to the Production Manager to improve efficiency. This is a full-time day-shift position with a rotating weekly schedule: Friday through Monday one week and Tuesday through Thursday the next week, from 5:30 a.m. to 6:00 p.m. The work environment is an expansive refrigerated warehouse averaging 50°F, with background noise approaching 70 decibels.

Requirements

  • At least three years of experience in a production environment.
  • Strong knowledge of local, state, and federal laws and requirements relevant to compliance, including FDA, USDA, MIOSHA, OSHA, and CFIA.
  • Demonstrated ability to multitask.
  • Proficiency in English, including the ability to communicate professionally, present information and direction, and answer questions from managers, employees, and external contacts.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to work independently with minimal supervision and take ownership of the job.
  • High degree of professionalism and personal integrity.
  • Strong organizational, analytical, and problem-solving skills.
  • Creativity, adaptability, and ability to handle unusual issues accurately and urgently.
  • Willingness to work a flexible schedule, including extended workdays on different shifts.

Nice To Haves

  • Experience in the produce industry.

Responsibilities

  • Oversee all activities in the designated production area, including employee training, coaching, performance measurement, and recommendations for area policies and procedures.
  • Ensure customer specifications are met and provide analysis and recommendations to the Production Manager to improve efficiency.
  • Monitor daily order requirements and ensure orders are completed by the Ready Time within customer specifications.
  • Enforce proper packing procedures to meet product specifications and cost requirements and maintain organization.
  • Verify accurate grade-out and recording procedures for each line.
  • Maintain the production area in compliance with health and food safety policies.
  • Ensure Commodity Managers’ allocations are followed.
  • Train and guide graders on customer specifications, packing processes, and health and food safety policies.
  • Oversee skid-stacking quality, including proper use of pallet ties in the area.
  • Promote teamwork and motivate and organize production lines and teams.
  • Coach direct reports on performance and attendance.
  • Monitor attendance throughout the day and take steps to keep lines fully staffed, including reorganizing lines or adjusting schedules.
  • Issue corrective actions and participate in consultations when termination may be necessary due to performance or attendance.
  • Maintain a clean and organized work area.
  • Work with the on-site agency contact to ensure agency personnel understand and follow Mastronardi policies and procedures.
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