Production Supervisor

Fiserv•Shoreview, MN

11h•Onsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Production Supervisor do? As a Production Supervisor at Fiserv, you will manage a team within our Shoreview facility. Manage the production workflow to ensure deadlines are met. This includes making necessary adjustments to staffing and equipment utilization to meet deadlines. Coach and mentor, your production team to increase productivity, knowledge and achieve the highest quality for our customers. Monitor KPI metrics and report on them daily.

Requirements

High school diploma or equivalent combination of education, related experience and/or military experience
2 years’ experience in operations/production environment
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2 or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

A team player mentality, capable of both collaboration and independent work.
Basic math skills
2+ years of Supervisor experience
Production/Warehouse Experience in High-Speed Operation or similar

Responsibilities

Maintain accountability for product quality, defect reduction, and compliance with service level agreements
Develop, refine, and implement policies and procedures to optimize both personnel and equipment resources
Monitor and report on key performance indicators (KPIs) to track productivity, quality, and performance
Supervise daily production activities, including prioritizing and assigning work to meet deadlines and production targets
Drive team performance to meet or exceed company goals by providing ongoing development through timely coaching, positive reinforcement, and honest feedback
Provide continuous coaching and mentoring for your team with a focus on operational results