Supervisor, Production Day Shift

Barry Callebaut•Eddystone, PA
•Onsite

About The Position

The Production Supervisor leads and optimizes daily manufacturing operations across all cocoa processing areas at the Eddystone facility, including bulk load-out activities. The role ensures safe, efficient, and compliant production while advancing operational excellence, employee engagement, product quality, and continuous improvement. Reporting to the Operations Manager, the Production Supervisor leads approximately 30 employees and supports customers and sister sites that depend on the facility’s performance.

Requirements

  • High school diploma or GED.
  • 3–5 years of manufacturing experience in a food, ingredient, or process manufacturing environment.
  • At least 3–5 years of leadership or supervisory experience.
  • Strong verbal and written English communication skills, with the ability to engage employees and stakeholders at all organizational levels.
  • Strong technical understanding of production processes, equipment, and operational decision-making.
  • Proficiency with Microsoft Office applications.
  • Demonstrated ability to lead large teams, build accountability, and foster a high-performance culture.
  • Strong analytical, problem-solving, and continuous improvement skills.
  • Ability to work in a manufacturing environment and lift up to 60 lbs unassisted.
  • Punctuality and reliability, and ability to work the stated 12-hour shift schedule.

Nice To Haves

  • SAP experience.
  • Associate degree in Food Science, Production Management, Business Administration, or a related field.
  • Lean Manufacturing, Six Sigma, HACCP, PCQI, or other food safety certifications.
  • Bilingual English/Spanish.

Responsibilities

  • Lead daily manufacturing operations across cocoa processing and bulk load-out activities.
  • Promote a safety-first culture and ensure compliance with site safety procedures and reporting requirements.
  • Conduct incident investigations, root cause analyses, and corrective actions to improve workplace safety.
  • Ensure compliance with HACCP, GMP, sanitation, food safety, and quality standards.
  • Monitor production performance, including throughput, yields, downtime, waste, and quality metrics.
  • Coordinate labor, resources, and shift activities to achieve production targets and customer requirements.
  • Validate production reporting accuracy within SAP, OEE systems, and production databases.
  • Partner with Maintenance to resolve equipment issues and support preventive maintenance and reliability initiatives.
  • Lead problem-solving and continuous improvement efforts using Lean Manufacturing and BCOS methodologies.
  • Complete shift reports, handovers, investigations, performance tracking, and disciplinary follow-up as required.
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