Production Supervisor - Second shift

Dairy Farmers of America•Franklin, MA

About The Position

The Production Supervisor provides work direction and supervision to production employees in accordance with standard work rules, applicable union contract provisions, and employment policies. The supervisor monitors production processes and scheduling to ensure products are processed accurately, customer orders are fulfilled, production flows smoothly, and daily goals are met. The role is a resource and escalation point for direct reports and includes ongoing coaching, mentoring, and employee development. This is a second-shift position, Monday through Friday, from 2:00 p.m. to 10:30 p.m., with weekends and off-hours as needed. The supervisor oversees manufacturing operations, equipment readiness and sanitation, production scheduling, workplace safety, and compliance with food safety, quality, sanitation, and regulatory requirements. The role also involves employee relations and supervisory administration, including timekeeping review, performance evaluations, training, discipline, and coordination with Human Resources and plant management.

Requirements

High school diploma or equivalent.
2 to 5 years of experience in a manufacturing environment.
Demonstrated leadership aptitude, team lead experience, or supervisory experience.
Knowledge of manufacturing process flow and its importance to the process.
Knowledge of continuous improvement models.
Knowledge of and skill with Microsoft Office Suite and company computer systems.
Knowledge of principles and practices of supervision, training, and personnel management.
Ability to communicate clearly and effectively, verbally and in writing.
Ability to collaborate effectively and foster teamwork.
Ability to interact positively and work effectively with others.
Ability to use independent judgment in planning and organizing multiple tasks and information.
Ability to demonstrate initiative and follow through on day-to-day responsibilities.
Ability to read, write, and speak English.
Certification and/or license may be required during employment.

Nice To Haves

Undergraduate degree in a related curriculum.
Manufacturing experience in food and/or beverage manufacturing.

Responsibilities

Schedule and assign work, provide clear direction to production employees, and ensure production flows smoothly and daily goals are met.
Monitor production activities—including milk receiving, standardizing, pasteurization, separating, freezing, cooling, filling, mixing, packaging, and storing—to ensure plant production and quality standards are met.
Monitor production equipment to ensure efficient operation and proper cleaning and sanitation; arrange timely repair or resolution of equipment failures.
Promote safe work behaviors and hold self and direct reports accountable for safety rules and regulations.
Conduct accident and injury investigations and submit injury reports to Human Resources promptly; may coordinate or facilitate plant safety meetings and training.
Understand and fulfill food safety and quality requirements and regulations; administer policies, procedures, and programs related to operations.
Supervise production scheduling to produce appropriate quantities and varieties to fill orders, meet demand, and achieve productivity goals; ensure ingredients and packaging are staged for upcoming production runs.
Identify opportunities to improve operational efficiency and contain costs.
Promote positive and productive employee relationships; consistently and fairly apply work rules, applicable union contract provisions, and employment policies; administer discipline and work with Human Resources and plant management to resolve grievances.
Communicate with employees through shift meetings and informal methods.
Administer employee promotions and transfers, review and edit timekeeping, complete performance evaluations, and mentor, train, and coach employees.
Maintain safe working conditions and comply with company, state, and federal health and safety regulations.
Follow DFA good manufacturing practices and company regulatory, food safety, quality, and sanitation requirements.
Perform other duties as assigned.