Production Supervisor 1p-9:30p M-F

Henry Schein•Denver, PA

About The Position

The Production Supervisor oversees picking and/or packing activities to ensure departmental work is completed efficiently and on time. The role supervises staff, maintains familiarity with departmental functions and computer screens and reports, and understands how department performance affects internal and external customers and the overall operation. The supervisor may also work alongside staff to complete the workload. The role monitors work completion and labor hours against established budgets, prioritizes daily orders by division and ship code, and investigates issues affecting productivity and accuracy. Packing oversight includes ensuring hazardous materials are packaged appropriately and products are shipped in accordance with weight, gallon, and other restrictions. The supervisor also helps assure smooth operation in the print room and troubleshoots conveyors, pick modules, and location accuracy. This position provides immediate supervision to support-level staff performing routine work, assigning tasks, checking work frequently, and maintaining schedules. It implements management decisions and policies, handles routine issues, and escalates more complex problems. Personnel decisions and performance-related actions are subject to review or approval by more senior management.

Requirements

  • Typically 4 or more years of related support experience.
  • Typically 3 or more years of management experience.
  • General warehouse experience, including two years in a lead or supervisory role, or equivalent.
  • General warehouse knowledge and a strong understanding of the production function.
  • Basic PC skills.
  • Strong leadership, communication, and analytical skills.
  • High school diploma or equivalent.
  • Good management skills and ability to motivate teams.
  • Good verbal and written communication skills and ability to resolve disputes effectively.
  • Good presentation and public-speaking skills.
  • Good decision-making, analysis, and problem-solving skills, including ability to multitask.
  • Ability to learn applicable computer systems and other business-required competencies.
  • Ability to understand financial information that impacts the department.
  • Ability to plan and coordinate successful projects and communicate effectively with teams.

Nice To Haves

  • Typically a bachelor’s degree or global equivalent in a related discipline.

Responsibilities

  • Ensure the department’s daily work is completed in a timely and efficient manner.
  • Supervise picking and/or packing staff and provide immediate day-to-day direction.
  • Hire team members, conduct performance reviews, recommend wage increases, monitor attendance, and handle early stages of conflict resolution.
  • Track daily, weekly, and monthly labor-hour usage and work completion against established budgets.
  • Research, identify, and correct issues that reduce productivity or accuracy.
  • Track and prioritize daily orders by division and ship code to ensure timely completion.
  • Ensure hazardous materials are packaged appropriately and products are shipped according to weight, gallon, and other restrictions.
  • Assure smooth operation in the print room.
  • Maintain an understanding of departmental functions, computer screens, and reporting, and how the department affects customers and the overall operation.
  • Work with staff to complete departmental workload as needed.
  • Monitor and troubleshoot conveyors, pick modules, and location accuracy to maintain workflow.
  • Participate in special projects and perform other duties as required.

Benefits

  • Merit eligible.
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