Production Supervisor

Healthcare Linen Services Group•Shelbyville, KY

13d

About The Position

The Production Supervisor is primarily responsible for ensuring that company goals and objectives are met accurately and on time. The role maintains the company’s image and supports safety and performance goals by motivating, coaching, training, and leading employees to work safely and efficiently. The supervisor oversees linen quality, production costs, inventory cost initiatives, and employee turnover goals. The position supervises multiple departments and a diverse team of production operators. It maintains workflow, staffing coverage, workplace cleanliness and safety, quality standards, and accountability through production metrics and consistent enforcement of company policies. The supervisor also coordinates employee training and improvement with HR, equipment repairs with the Maintenance Manager, and routine performance reviews with management. This role requires standing for extended periods and handling physical tasks on the production floor.

Requirements

High school graduate.
Six months to one year of related production experience.
Computer skills in Excel, Word, and Microsoft Outlook.
Ability to stand for up to 10 hours a day.
Sufficient manual dexterity to work on a production floor.
Ability to push or pull soil or clean carts weighing up to 800 pounds on wheels.
Ability to meet physical requirements such as bending, twisting, and pulling.
Ability to organize and direct oneself and effectively train others.
Ability to accept responsibility and account for one's actions.
Ability to perform work accurately and thoroughly.
Ability to communicate effectively verbally and in clear, concise writing.
Problem-solving ability, including finding solutions to difficult or complex issues.
Ability to develop skills in others to meet a predetermined standard of work performance.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Supervise multiple departments and diverse teams of production operators performing varied job functions.
Ensure employees are at their assigned work areas when work begins and that each area has sufficient workload.
Maintain even and timely workflow through the production floor and soil sort.
Maintain a safe, clean, productive, and efficient work environment while meeting quality standards.
Use production and quality metrics, visual indicators, and positive reinforcement to ensure accuracy and accountability.
Consistently enforce company policies and procedures.
Train and follow up with department personnel to ensure they perform their jobs according to their job descriptions, and provide daily or weekly coaching.
Work with HR to identify hiring, training, and employee improvement needs.
Approve employee PTO and leave schedules.
Ensure employees understand company objectives, policies, and safety standards, and that new employees receive proper training.
Improve production (PPOH) and reduce productive labor percentage.
Review production and goal performance records with management routinely throughout the week.
Coordinate needed production and soil-sort equipment repairs with the Maintenance Manager, maintain written repair requests, and follow up.
Ensure customer concerns receive prompt and satisfactory responses.
Verify safety, quality, and productivity standards daily.
Maintain plant organization and cleanliness through proper 5S process management.
Provide appropriate accountability to achieve consistent results across the organization.
Set and communicate performance goals and deadlines aligned with company objectives.
Prepare and submit performance reports and recommend promotions based on performance.
Frequently walk the production floor to monitor employee performance and breaks and minimize lost time.
Perform other duties as assigned by a supervisor or manager.