KNC 1st Shift Production Supervisor

ITW•Kernersville, NC

About The Position

The Production Supervisor provides management oversight and support to assigned departments and shifts and has line management responsibility for team members. In partnership with the Manufacturing Manager, the supervisor ensures production plans are executed to meet departmental and business objectives for cost, quality, delivery, safety, housekeeping, and regulatory compliance. The role oversees production staffing, reporting, quality, safety, training, employee development, and employee relations. It coordinates daily operational support and communicates results and priorities with the Manufacturing Manager. The position requires a flexible work schedule on short notice as needed and work in a blended office and manufacturing environment.

Requirements

  • Bachelor’s degree in business administration or a related field and/or 2–4 years of relevant experience.
  • Strong computer skills, including Microsoft Word, PowerPoint, Excel, and Outlook.
  • Excellent organizational, planning, and time-management skills, including the ability to prioritize multiple and conflicting demands and meet deadlines.
  • Detail-oriented, highly accurate, and dependable.
  • Strong verbal and written communication skills in English, including electronic and written correspondence.
  • Ability to work independently and as part of a team.
  • Ability to lead effectively and communicate positively with managers and employees at all organizational levels.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals.
  • Ability to work in a blended office and manufacturing environment.
  • Ability to comply with gowning procedures and wear PPE as defined by plant safety procedures.
  • Ability to frequently stand, sit, walk, reach, and kneel, and to lift, move, or transport up to 40 pounds.

Nice To Haves

  • Previous experience with QMS and ERP systems.
  • Bilingual Spanish.

Responsibilities

  • Allocate labor daily to meet production schedules.
  • Ensure accurate recording of daily labor and production reporting.
  • Identify and implement preventive and corrective actions to minimize safety hazards.
  • Supervise compliance with standard work and work instructions.
  • Maintain knowledge of departmental operations, manufacturing processes, operator maintenance, and equipment housekeeping; troubleshoot operational issues, identify root causes of process deviations, and support corrective actions.
  • Audit quality across departments daily and implement corrective actions for identified non-conformances.
  • Coordinate support needs with warehouse and quality services personnel to meet daily objectives.
  • Provide support and direction to team leads, inspectors, and machine operators.
  • Conduct employee performance evaluations, identify development opportunities, and coordinate cross-training and skill development initiatives.
  • Lead recruitment selection activities with the department.
  • Manage employee relations and resolve employee, team, and personnel issues.
  • Promote a positive and accountable culture by modeling company values and encouraging teamwork, respect, and continuous improvement.
  • Communicate daily with the Manufacturing Manager about operational results, waste and quality performance, planning, scheduling issues, and business priorities.
  • Keep the workforce informed about key company issues and information.
  • Oversee adherence to scheduled employee training requirements.
  • Measure departmental performance against goals and objectives.
  • Lead departmental compliance with company safety, quality, and ISO policies and procedures, housekeeping, SOPs, and work instructions.
  • Follow regulatory and company safety rules, procedures, and policies, including PPE requirements and lockout/tagout procedures.
  • Work a flexible schedule on short notice as needed.
  • Perform special projects and other duties as required.
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