Production Supervisor - 3rd Shift

Maker's Pride Talent Acquisition Team•North Sioux City, SD

About The Position

The Production Supervisor is responsible for mixing, baking, forming, and packaging activities, ensuring quality products are produced safely and efficiently using labor and materials effectively across scheduled shifts and production lines. The role directs and evaluates a team of 20 to 80 employees per shift, including lead employees, and carries out supervisory responsibilities such as hiring, training, work assignment, performance appraisal, discipline, and resolving complaints and issues. The supervisor oversees production operations from raw materials through finished products, with attention to waste, labor costs, formula consistency, inventory rotation, customer service, company standards, and 5S practices. The position reviews production schedules and orders, establishes operational priorities, monitors production and operating reports, and addresses manufacturing, maintenance, and equipment issues to limit costs and delays. It also involves maintaining employee work-hour schedules and approvals, investigating payroll matters, training and developing employees, attending meetings, and making presentations as needed. The role requires compliance with Good Manufacturing Practices, safety, health, environmental regulations, and company policies. The work environment involves collaboration under stressful conditions and deadlines, handling multiple priorities, and communicating effectively with employees and management. Physical duties include repetitive reaching, bending, stooping, twisting, standing for eight hours per shift, housekeeping, and working around machinery, noise, fumes, airborne particles, vibration, wet or humid areas, and variable temperatures or weather. The position may require work in excess of 40 hours per week.

Requirements

  • Three or more years of supervisory experience in a manufacturing environment.
  • Excellent communication, conflict-management, decision-making, motivational, organizational, leadership, and self-confidence skills.
  • Basic mechanical skills.
  • Knowledge of procurement, products, and production processes.
  • Ability to work in a fast-paced environment, handle multiple priorities, meet deadlines, and make sound decisions.
  • Ability to communicate in English to give and acknowledge instructions and report problems.
  • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and written, oral, diagram, and schedule-based instructions.
  • Ability to write routine reports and correspondence and effectively present information to employees, management, public groups, customers, regulatory agencies, and other members of the business community.
  • Ability to teach basic arithmetic and apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, analyze and present data, and prioritize work based on short- and long-term objectives.
  • Ability to maintain harmonious working relationships and communicate effectively across departments and management levels.
  • Ability to use hands and fingers; reach with hands and arms; see, hear, talk, and distinguish colors; and maintain hand-eye coordination and manual dexterity for repetitive tasks.
  • Ability to lift or move up to 50 pounds and push or pull items up to 2,600 pounds with assistance; walk up to 400 yards and climb steps.
  • Ability to stand for eight hours per shift and perform repetitive overhead, underhand, and cross-body reaching, bending, stooping, and twisting.
  • Ability to perform general housekeeping and work in variable temperatures and weather conditions, including wet and humid areas.
  • Ability to work in light to moderate noise levels where hearing protection is required, near moving mechanical parts, and with possible exposure to fumes, airborne particles, and vibration.
  • Physical and mental ability to work more than 40 hours per week.

Nice To Haves

  • Two-year college degree in business preferred.
  • Bakery and/or manufacturing experience is a plus.
  • Proficiency in Kronos timekeeping system is a plus.
  • Experience with SAP.
  • Proficiency in Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word.
  • Well-developed influence management, conflict resolution, project management, and personnel and performance management skills.
  • Experience with contract review and tracking contract details.
  • Ability to prepare effective presentations, writing, proposals, business plans, and SOPs.
  • Experience leading development and implementation of strategic goals and budget or cost control.

Responsibilities

  • Supervise, direct, coordinate, and evaluate 20 to 80 employees per shift, including lead employees.
  • Interview, hire, train, assign and direct work, appraise performance, reward and discipline employees, and address complaints and issues.
  • Direct the conversion of raw materials to finished products while minimizing waste and labor costs.
  • Control raw material formula consistency and monitor proper rotation of raw materials and packaging inventory.
  • Maintain a 5S environment and comply with GMP, safety, health, environmental, and company requirements.
  • Schedule, maintain, and approve production employees’ work hours; investigate scheduling and payroll-related issues with employees.
  • Ensure compliance with customer service and company standards.
  • Review production orders and schedules and plan operations based on product data, quantities, specifications, and delivery dates.
  • Plan production operations and establish manufacturing priorities and sequences.
  • Review production and operating reports and resolve operational, manufacturing, and maintenance problems to minimize costs and prevent delays.
  • Inspect machines and equipment to ensure operational performance and optimum utilization.
  • Resolve employee complaints or refer unsettled complaints to the Employee & Community Relations Manager; handle disciplinary actions and employee disputes.
  • Train, develop, and evaluate employees to meet future needs.
  • Attend meetings and make presentations as needed.
  • Perform general housekeeping duties, including sweeping and mopping.
  • Perform other duties as assigned.
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