About The Position

The Production Supervisor I leads and engages production employees and plans, coordinates, and supervises daily activities in assigned departments to ensure safe, high-quality, and efficient production. The role oversees production operations in Packaging and Processing and may work at either of the company’s 391 and 395 manufacturing facilities in Bloomingdale. The supervisor ensures that work follows company safety, quality, and other policies and procedures, and directly supervises production employees on the shift. This position supports production scheduling, monitors workflow and performance, reports on production results, and works with other departments and supervisors to meet schedules and resolve issues. It also promotes employee involvement, continuous improvement, positive employee relations, and adherence to safety and GMP requirements. The role includes extensive time on the manufacturing floor and physical activity, including standing, walking, lifting, and operating hand-operated electronic lifting equipment.

Requirements

  • Associate’s degree, or at least three years of related experience in a food manufacturing or GMP environment, or an equivalent combination of education and experience.
  • Prior lead experience and/or supervisory experience in a GMP environment.
  • Intermediate Word and Excel skills.
  • Ability to read, analyze, and interpret technical procedures and governmental regulations.
  • Ability to write reports, business correspondence, and procedures, and to present information effectively to groups of managers, employees, or visitors.
  • Ability to calculate figures and amounts such as proportions, percentages, and metric or volume-to-weight conversions.
  • Strong verbal and written communication, analytical, problem-solving, organizational, time-management, and attention-to-detail skills.
  • Ability to coordinate and lead teams, monitor KPIs, make real-time decisions, assess staffing needs, and troubleshoot issues toward root cause.
  • Ability to work at both the 391 and 395 manufacturing facilities in Bloomingdale, in Packaging and Processing.
  • Ability to work a flexible schedule, including off shifts and weekends, to support the business.
  • Ability to meet the physical demands of the job, including prolonged standing and walking; entering information into a computer; using stairs; bending, squatting, kneeling, reaching, and handling items; and occasionally lifting up to 50 pounds, carrying up to 35 pounds on stairs, and pushing or pulling equipment.
  • Ability to operate hand-operated electronic lifting equipment (Interthor).

Nice To Haves

  • Bachelor’s degree.
  • Experience in Lean Manufacturing, including 5S and Lean Practices.
  • Oral and written Spanish language skills.

Responsibilities

  • Oversee day-to-day operations in assigned areas, including workflow, work in process, job assignments, and employee rotations.
  • Participate in production scheduling, identify schedule issues proactively, and communicate schedules to leads and employees.
  • Prepare and review daily production reports on schedule adherence, efficiencies, and other data, and provide information to managers and designated personnel.
  • Monitor productivity and key performance indicators, and take proactive staffing and operational actions to meet performance goals.
  • Coordinate with other departments to obtain supplies, products, equipment, and services needed to meet production schedules.
  • Work with other supervisors to resolve shared issues and foster teamwork across shifts.
  • Recommend improvements to production methods, equipment performance, and product quality.
  • Monitor product quality and coordinate with Quality to ensure specifications are met and products and packaging are correctly packed and labeled.
  • Ensure employees follow safety, quality, GMP, company, and other applicable policies and procedures.
  • Participate in root cause analysis and plant continuous-improvement initiatives, and recommend improvement ideas.
  • Support positive employee relations by addressing employee concerns and requests promptly and respectfully, and valuing employee perspectives.
  • Set team objectives and monitor performance, with guidance and coaching from the manager; actively participate in Tier II meetings.
  • Align team objectives with NOW’s Core Values and operating tenets.
  • Support a culture of safe production, model safe work practices, participate in safety activities, and provide and accept constructive safety feedback.
  • Report workplace incidents promptly, communicate hazards and safety concerns, and use required personal protective equipment correctly.
  • Ensure completion of job safety analyses, safety inspections, and employee training; communicate safe work practices to the department and facilitate employee participation in safety programs.
  • Conduct safety contacts, document corrective and preventive actions, and complete and submit incident investigation reports by the end of the shift on which an incident is reported.
  • Directly supervise production employees and carry out supervisory duties, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
  • Lead by example on the production floor, coach and train staff, collaborate across departments, and make timely operational decisions to address performance and quality issues.
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