Production Supervisor I - 1st Shift

NOW Health Group INC•Bloomingdale, IL

2h•$60,100 - $75,100•Onsite

About The Position

The Production Supervisor I leads and engages production employees and plans, coordinates, and supervises daily activities in assigned departments during the shift to ensure safe, quality, and efficient production. The role ensures employees follow safety, quality, and company policies and procedures. The supervisor may work at either the 391 or 395 manufacturing facility in Bloomingdale, in Packaging and Processing. The position oversees workflow, work in process, job assignments, staffing, and production schedules; reviews production results and key performance indicators; and coordinates with other departments and shifts to address issues and meet production needs. It also monitors product quality, supports continuous improvement, and develops team performance through coaching, communication, and employee involvement. The role directly supervises Production employees and carries out supervisory responsibilities in accordance with company policies and applicable laws. The position requires regular work throughout manufacturing facilities, with exposure to moving mechanical parts, ingredients and mixes, airborne particles, food allergens, and moderately loud noise. Physical activities include prolonged standing and walking, using stairs, handling materials, and occasional lifting and pushing or pulling loads.

Requirements

Associate’s degree, or at least three years of related experience in a food manufacturing or GMP environment, or an equivalent combination of education and experience.
Prior lead and/or supervisory experience in a GMP environment.
Intermediate Microsoft Word and Excel skills.
Ability to read, analyze, and interpret technical procedures and governmental regulations; write reports, business correspondence, and procedures; and present information and respond to questions.
Ability to calculate proportions, percentages, and metric or volume-to-weight conversions.
Ability to coordinate and lead a team to meet KPIs, make real-time decisions, monitor performance and staffing needs, and collaborate across departments.
Strong verbal and written communication, analytical, problem-solving, time-management, and attention-to-detail skills.
Ability to work at both the 391 and 395 manufacturing facilities in Bloomingdale, in Packaging and Processing.
Ability to work a flexible schedule, including off shifts and weekends, to support business needs.
Ability to meet the stated physical demands, including prolonged standing and walking; stairs; frequent handling and reaching; and occasional lifting up to 50 pounds, carrying up to 35 pounds on stairs, pushing and pulling, and operating hand-operated electronic lifting equipment.
Ability to perform work around moving mechanical parts and in manufacturing areas with powders, liquids, airborne particles, food allergens, and moderately loud noise.

Nice To Haves

Bachelor’s degree.
Experience in Lean Manufacturing, including 5S and Lean Practices.
Oral and written Spanish language skills.

Responsibilities

Oversee day-to-day operations in assigned areas, including workflow, work in process, job assignments, and employee rotations.
Participate in production scheduling by reviewing schedules, communicating issues proactively, and coordinating schedules with Leads and employees.
Produce and review daily production reports on schedule adherence, efficiency, and other relevant data; provide information to managers and designated personnel.
Monitor production performance and key performance indicators, measure daily productivity, and work toward established standards and goals.
Collaborate with other departments to obtain the supplies, products, equipment, and services needed to meet production schedules.
Work with other supervisors to resolve shared issues and foster teamwork across shifts.
Recommend improvements to production methods, equipment performance, and product quality.
Monitor product quality and work with Quality to ensure specifications are met and products and packaging are neat, clean, correctly packed, and correctly labeled.
Ensure safety and quality policies and procedures are followed and enforced.
Participate in root cause analysis and plant continuous improvement initiatives, and recommend improvement ideas.
Support positive employee relations, respectful treatment, and timely responses to employee concerns and requests; value employee ideas and perspectives.
Set team objectives, measure performance, and engage in employee performance management with guidance and coaching from the manager.
Participate in Tier II meetings and align team objectives with NOW’s Core Values and operating tenets.
Comply with safety and GMP requirements and promote safe work practices.
Complete or ensure completion of job safety analyses, safety inspections, employee training, incident investigation reports, safety contacts, and documentation of corrective and preventive actions.
Report workplace incidents promptly, communicate hazards and safety concerns, use required personal protective equipment, and facilitate employee participation in safety activities.
Directly supervise Production employees, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Coordinate and lead the team’s daily work to meet KPIs, make timely staffing decisions, address cross-functional concerns, and model NOW’s values and servant leadership.
Work a flexible schedule, including off shifts and weekends, as business needs require.