Production Scheduler, Event Productions

Amazon•Seattle, WA

About The Position

The AMER Event Productions Venue Production Scheduler is responsible for scheduling production personnel, related calendaring, and overall staffing support for the team and its customers. They are responsible for ensuring accurate and efficient staffing levels across a diverse portfolio of customer events and complex production operations. The Scheduler ensures necessary staffing assessments and assignments, working across multiple teams, vendors, schedules, invoice processing, and calendars. They work across multiple planning platforms, collaborating with producers and production team stakeholders. The Scheduler works with multiple third-party labor providers, ensuring necessary team coverage of production-specific event roles. They support the greater production team, scheduling necessary production equipment transfers with transportation vendors. A day in the life In this role, you will communicate and coordinate proactively with event teams, customers, business partners, third-party vendors, and engineers across the organization staying connected to ensure the staffing of resources for Amazon Events in reliable and at the quality bar that meets Amazon standards. You'll create and maintain operating procedures that support daily event resource operations, maintain weekly vendor syncs keeping standards a top priority, process vendor invoices for timely payment, and support the live events team on relaying information to vendors for resource quality control. If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Requirements

3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams

Nice To Haves

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Responsibilities

Evangelizes team standard operating procedures
Manages related personnel permissions, badging, and on-site security access requirements
Acts as an escalation point for over hire and contracted labor, overseeing day of staffing schedules
Coordinates to ensure necessary labor resources are available, on time, and within budget
Manages pre-show onboarding and instruction, including any post-show follow up
Communicates and updates any requested changes, working cross-team with stakeholders
Troubleshoots and communicates any scheduling challenges to appropriate stakeholders
Manages event staffing budgets, ensuring expenses are within allocated budgets
Schedules equipment transportation across venues and studios
Works to improve processes and procedures to enhance efficiency and effectiveness
Builds and maintains strong relationships with partner groups, vendors, and stakeholders
Reviews post-event reporting to assess areas of improvement and deliver updates to SOP
Reviews and provides role specific data and metrics for weekly reporting
Works on team related programmatic initiatives including yearly vendor onboarding and yearly work order renewal
Supports invoice processing to ensure vendor payment terms are met
Stays current with industry trends and best practices